Model #72161289100 KENMORE Countertop Microwave

  • Cabinet Parts
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  • Cabinet Parts
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  • Cabinet Parts
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  • Cabinet Parts
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  • Cabinet Parts
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  • Cabinet Parts
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  • Cabinet Parts
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Question and Answers

Q:

code F6 72161289100 Kenmore Microwave

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
The F6 error code indicates a microwave relay failure. Typically a replacement control board is needed to fix the issue. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can have it repaired at your home by a Sears technician by calling 1-800-469-4663. You can also click HERE to schedule an appointment online. Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future.

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Jeff Wallace Sr -
Sears Technician
February 18, 2014
Q:

Is the turntable repairable on a Kenmore model 721.61289100 microwave?

A:

From the description you give most likely the turntable motor shorted out when the soup was spilled on it.

The turntable motor 6549W1S011A is available for approximately $20 dollars.

This part is available from the following site: Sears PartsDirect .

I would recommend a technician repair this problem. Microwaves are not good do-it-yourself projects.

Microwaves are inherently dangerous to service. Internal capacitors can retain a lethal electrical charge even when the microwave is unplugged. A microwave radiation leakage test must be performed on the unit following any repair.

I recommend calling a service technician to repair this type of problem.

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Fred M -
Sears Technician
October 13, 2009

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