Model #720-0718 NEXGRILL Grill, Gas

  • Gas Grill
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Question and Answers

Q:

gas burner problem 720-0718 Nexgrill Gas grill

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Marc -
July 23, 2013
A:

Thank you for using ManageMyLife.com. I'm sorry to hear of the issue you are experiencing with the gas grill, I know how frustrating that can be.

Since two of the three aren't working properly, it doesn't sound like a regulator or manifold issue, as all of them would be affected in that regard.

I would recommend to start by taking off the affected burners and do a thorough cleaning on them. After the cleaning, do a very close examination. The orifice could be out of alignment or you could have an internal failure that is causing this problem. Outside of the burner, the only other logical part would be the gas valve for each burner behind the knob, if they were defective, it could cause a high flame issue. However, it sounds more like an orifice issue on the burner itself, and you may be able to correct it without having to purchase parts by cleaning and inspecting them.

For your convenience, I have included blue links below you can click on to be directed to the Parts Direct page to purchase the parts if applicable.

Main Burner for model 720-0718

Burner Gas Valve for model 720-0718

If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.

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Desirea -
Sears Technician
July 23, 2013
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Q:

Want to convert my Kenmore 720-0718 gas/charcoal grill to natural gas, how do i do it?

A:

I know how helpful it is to have this information. I researched your question and was unable to find information that would be helpful. An expert will respond shortly. It usually takes 24-48 hours to receive a response. Have a good day.

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Jackie S -
June 29, 2012
A:

Thank you for your question as to whether you can convert your grill to Natural gas.

I did not see any kit in the owner�s manual so I called the support line from off the manual and they will research this and let you know by e-mail as to whether it can be converted.

Please let me know if they do not contact you.

Sam A.

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Sam A -
Sears Technician
July 02, 2012
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Q:

Nexgrill Charcoal - Gas combo gril (MFG No: 720-0718N).

A:

Don't get discouraged we are here to help! Manage My Life is a great and resourceful website. You are at the right place to get the answer you need! Please be patient as it takes 24-48 hours to receive an expert response. Have a great day!

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Jackie S -
June 27, 2011
A:

I had a hard time finding a definitive answer for this as well. But (here's the good news) it turns out that 2 of the techs I work with have grills like yours. To directly answer your question: Yes, you may use both sides at the same time. Think of it as 2 grills that have nothing to do with one another except for sharing the same chassis. You can actively grill on both sides however you would grill on each type of fuel. Obviously you would not want a raging charcoal/wood fire burning on that side when you're lighting the gas side, but if you have a cooking sized fire on the charcoal side you should be able to light and use the gas side with no concerns outside of standard grilling safety.

I'm sorry it took so much for you to get an answer to that.

If we can be of any further assistance please let me know.

Happy Grilling!

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XX Wade_ -
Sears Technician
June 29, 2011
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