Model #709 GENERAL Humidifier

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Question and Answers

Q:

Kenmore elite refrigerator light not shutting off

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
August 23, 2011
A:

That known issue applied to Kenmore refrigerators with model 795.77549600 up to serial number 704KRxxxxx. Based on your serial number (706KR00061), that refrigerator should have the updated control board, wire harness and socket. I cannot guarantee that your failure would be covered under that lifetime warranty that covered the model 795.77549600 up to serial number 704KRxxxxx. Since your refrigerator is outside of the serial number range, you may need to pay for the labor service charge and parts to fix that problem. You can still schedule service but it will be up to the technician whether the parts and labor costs will be charged or not. If you need more help with this problem, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
August 25, 2011
A:

thanks for your reply. I'm bummed my frig is not in the correct serial number range. I just double checked and I definately had the correct number. I scheduled an appointment, but they can not come for 2 weeks. I took the bulbs out of the socket and put the plastic cover back on. I was worried about the extreme heat that was being generated. Do you think the exposed sockets with the plastic over them will be safe for 2 weeks? thanks!

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Lisha -
August 25, 2011
A:

Yes. Since the bulbs are removed, the refrigerator will be safe. It should operate normally even though you will not have light on the inside. Sorry for the delay in the service. If you need more help, let us know.

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Lyle W -
Sears Technician
August 25, 2011
A:

I have a a Kenmore Elite trio model number 795.77713700 and serial number 706KR00089. The problem I 'm having is that the interior light was delayed in coming on when the doors opened and now the lights do not come on at all. I tried the 3 trouble shooting steps in the manual to no avail and tested the light but bulbs in a lamp to ensure they were working which they are. Any suggestions?

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Brian -
March 25, 2012
A:

I have a a Kenmore Elite trio model number 795.77713700 and serial number 706KR00089. The problem I 'm having is that the interior light was delayed in coming on when the doors opened and now the lights do not come on at all. I tried the 3 trouble shooting steps in the manual to no avail and tested the light but bulbs in a lamp to ensure they were working which they are. Any suggestions?

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Brian -
March 25, 2012
A:

Hello Brian. According to your model and serial number, that refrigerator should have a thermostat in that refrigerator light circuit. I provided a wiring diagram in the image below with that light circuit traced in pink and blue. That thermostat is shown in the second image. I recommend that you UNPLUG the refrigerator and check that thermostat for continuity as shown in the brief repair video that I provided below this response. If that thermostat is "electrically" open (has no continuity) then it will need to be replaced. You can order that part from this link: Lamp Harness with Safety Thermostat for Kenmore Refrigerator 795.7713700 . Be sure that you UNPLUG the refrigerator before accessing and replacing internal components. If that safety thermostat is okay, you could have a wiring failure or a bad control board causing this problem. Reply with additional details if you need more assistance.

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Lyle W -
Sears Technician
March 26, 2012
A:

i have kenmore elite refrig 795.77316600 light will not turn off. how do i remove the bulb

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betty jones -
September 26, 2012
A:

The image below shows how to remove the light bulbs in the refrigerator. Unplug the refrigerator and let the light bulbs cool down for a few minutes. Use a pair of gloves or a cloth to prevent burns on your fingers if you remove the bulbs while they are still warm (or hot). NOTE: There is a known issue with the lights staying on in that model of refrigerator. Within certain serial number ranges, the repair (including any damage to the socket and liner) is covered by an extension of the manufacturer's warranty (for the life of the refrigerator). I recommend that you reply with the serial number of your refrigerator and we will check to see if your refrigerator should be covered by that extended warranty for that problem.

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Lyle W -
Sears Technician
September 27, 2012
A:

Lyle W - I have the following Kenmore refridgerator. Model # 795.77316600 Serial # 603MREN00028 Is it part of any extended manufacturer's warranty based on a known issue. The reason I ask is the lighting in mine previously overheated and warped the plastic light/temperature control housing.

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Thomas -
July 10, 2013
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Q:

light either stay on or doesn't go off

A:

It must be frustrating when some thing you depend on is not working properly. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician. I have attached the link below. Hope this can help!

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Dezeray -
September 05, 2012
A:

Thank you for your question. I understand your concern about the light. When the refrigerator lights stay lit, there is an updated light socket harness assembly # 6621JK2003B that will need to be installed.

There is a known issue on this model of refrigerator and the warranty has been extended to cover this issue only.

The light socket harness and the main control board will normally need to be installed and any damage caused by the light staying on will normally be covered but a technician will have to make the repairs.

I'm listing a site you can access to have a tech come out. Here is a link for the website: Sears Home Services . They will normally advise you that you will be charged for the service since the refrigerator is outside the normal warranty period. You will likely have to agree to this service charge in order to get the service technician to come to your home. However, unless there is another problem, this repair will be covered under warranty.

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Scott D -
Sears Technician
September 06, 2012
A:

The light in the refrigerator either stay on or when you open the door doesn't come on.sometimes other times it stay on. Al

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Al -
September 06, 2012
A:

Al, please refer to the information listed above. This is a known issue and you can have a technician repair this light problem under warranty.

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Scott D -
Sears Technician
September 07, 2012
A:

same issue. If this is a known defect, why wont Sears offer an assurance that they will come out and fix it at no charge. How do I confirm that the warranty has been extended for this item?

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KennyK -
August 13, 2013
A:

KennyK, depending on the model and serial number, Sears has offered a lifetime warranty, for repairing the light problem. Please reply with the complete model and serial number of your refrigerator and I will be able to check if your unit is on the list. If it is, the repair will be covered under warranty as stated above. I hope this helps you.

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Scott D -
Sears Technician
August 14, 2013
A:

Kenmore Elite model no. 795.77552600 serial no. 702KR00371

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KennyK -
October 14, 2013
A:

KennyK, thank you for the model and serial number. This unit is included on the list. You can call 1-800-469-4663 to schedule a tech to come out. I hope this helps you.

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Scott D -
Sears Technician
October 15, 2013
A:

Could you let me know if mine is covered under warranty? I am having the same problem with the light not coming on my is a Kenmore Elite model number 795.77552600, Serial number 703KROOO42.

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Gordy -
February 28, 2014
A:

Bottom freezer Kenmore Elite, model# 79577552600, serial# 709KR00016; light randomly on-off when opening/closing doors. Am I covered under warranty, if I have it repaired?

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Dieter -
April 19, 2014
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Q:

Microwave 709.47853407

A:

I'm not finding any model numbers as listed? If your refering to a overhead microwave over stove, most likely yes.

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Jeffrey8673 -
Sears Technician
November 17, 2015

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