Model #6929 SOUND DESIGN Misc Audio

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Question and Answers

Q:

my freezer door does not always shut properly This was bought in July

A:

Having a broken Freezer is really frustrating. While you are waiting on an expert to answer your question, I found a great link in the Manage My Life website on your problem you are having. I have attached the link below. Hope this helps!

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Dezeray -
September 08, 2012
A:

Hi,

Thank you for your question. It is concerning when the refrigerator is not functioning correctly.

If the freezer door is not closing properly, what exactly is it not doing? Hanging open, popping open, opening when the refrigerator door closes. The refrigerator should be level and square, not tilted.

I hope this is helpful. If I may be of further assistance please include more details in a reply to this entry below.

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Bill__W -
Sears Technician
September 10, 2012
A:

The refrigerator seal is fine, actually a little tight but that is okay. The freezer will open slightly when I close the frig door. I do not know how to level the frig and I guess I thought the deliveryman would have done it. This is only about a month old and I'm vey frustrated with sears customer service. Very rude.

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Judy -
September 10, 2012
A:

Judy, I am truly sorry for the rudeness, Here is a link that will get you a technician out to fix this problem for you.

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Bill__W -
Sears Technician
September 11, 2012
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Q:

Freezer light

A:

Having a new appliance that is not working properly is frustrating. If it is a Sears purchase they will take care of you for sure. I'm sorry to hear that you are having some difficulties with your new Refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you. %

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James -
November 18, 2011
A:

The link to Sears Home Services is now attached below.

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James -
November 18, 2011
A:

Sorry, I aologize for the links not being attached.

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James -
November 18, 2011
A:

I used model number 795.69292900 to check for a light inside the freezer. This refrigerator (and most all top freezer refrigerators) does not have a light inside the freezer.

Look on the inside of the freezer liner just inside the freezer door for a light switch. If there is no light switch, the refrigerator does not have a freezer light.

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Jimmy K -
Sears Technician
November 21, 2011
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