Model #67883 SANYO Compact Disc

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Question and Answers

Q:

refrigerator ice dispenser

A:

The refrigerator is one of the most used appliances in the home. The ice dispenser door not opening can be a hassle. I did find some information for you, that I hope will help you. I am adding the links below to help you with your question while you wait for your expert response.

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Marc H -
April 10, 2012
A:

I should add that upon further inspection, after taking the cover escutcheon off the dispenser, I can see that the flapper door does in fact open slightly. It opens by maybe 1/2 " but does not open far enough to allow the ice cubes to drop through. Auger runs properly and ice drops as it should into the chute, but it just doesn't make it through the flapper door.

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Bill -
April 10, 2012
A:

Thank you for your question. I know it can be disappointing when the ice dispenser stops working. This can be a complicated dispenser to service and diagnose but the most likely problem will be the door solenoid # 67883-3 (# 33 in picture). This is an expensive solenoid and I would recommend having a technician check it first. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
April 11, 2012
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