Model #66577962K703 KENMORE ELITE Dishwasher

  • Door And Panel Parts
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  • Control Panel Parts
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  • Door And Latch Parts
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  • Fill, Drain And Overfill Parts
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  • Tub And Frame Parts
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  • Pump, Washarm And Motor Parts
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  • Upper Wash And Rinse Parts
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  • Heater Parts
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  • Upper Rack And Track Parts
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  • Lower Rack Parts
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  • Optional Parts (not Included)
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Troubleshooting

Question and Answers

Q:

Kenmore Dishwasher Not Heating Water

A:

The dishwasher not heating can be a hassle. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Joseph P. -
January 12, 2012
A:

I'm sorry to hear about the problem you're having with the dishwasher.

Thanks for the information about the problem. You are right there is only one element and we use it to dry and heat the water. That means the control or console is most likely the cause of the problem.

You don't mention any problem with selecting the High Temp wash cycle. If you can select the cycle then the control is likely the bad part. If you can not select High Temp or the LED light doesn't light up then it may be a console problem.

Let me know if you're having any problem selecting all of the cycles and options. Check for any rapidly blinking lights on the console.

You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
January 14, 2012
A:

All the Selection Buttons light up and do not show any abnormality. Thanks for the input. I did order the "Control" card and am waiting for it to be delivered. I did check the resistance between P3 and P9 and was getting approx 15 Ohms. Cannot recommend this Dishwasher to anyone. It really has many flaws many overlooked 'OOPS' designs. I'll be asking my nephew to look at a redesign for the Control Board. He just loves a challenge.

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Len -
January 17, 2012
A:

Remember to turn the power off before accessing the control board. Good luck with this repair.

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Fred M -
Sears Technician
January 18, 2012
A:

Me Again. Thanks for your help so far Fred. I've replaced the 'Control' board and did a diagnostic for good measure. I can still note that the water does not get hotter than the 110* F once it gets into the dishwater. The temperature at the water heater is 120* F but when I check it after a minute of running the Pots Pans Cycle - this is after the Despensing unlatches - the cycle never pauses to heat the water. I have set up a Digital Multi Meter with a hold enable function for Voltage and still have not seen any change from Zero - for the past 35 minutes of the cycle. In diagnostics the Voltmeter does register a 119 voltage reading. Thanks again.

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Len -
January 29, 2012
A:

Hi Len, Fred is out this week on vacation so I will be helping you. The image below that shows when the heater will come on and heat the water too. I recommend connecting the meter leads to both of the heater leads first. Then select a pots and pan cycle with a hi temp wash. Now start the dishwasher and use the chart to determine when the heater will come on. When it gets to the part of the cycle when the heater comes on the dishwasher will continue to run while it is heating the water. Al it does is stall the time left in the cycle. Once it reaches the target temperature, the dishwasher will continue to count down. You will notice in the chart below that in normal the heater will only come on if the water temperature is below 105. Usually if the dishwasher senses a problem, it will drain the water and turn off. When it does this, it stores an error code. I recommend checking the control for stored error codes. I hope this is helpful. Please let me know if you need further assistance.

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Mark T -
Sears Technician
January 31, 2012
A:

So after trying all the expert advice, I finally solved my problem by throwing out the Kenmore piece of junk and purchased the BOSCH. I'm glad to report that we know have no more problems with the dishes not being cleaned or the water temperature not being hot enough to wash out the grease that was clogging up the filter, etc. The experience was worth it - about time we got what we set out to achieve. Thanks everyone who helped out here, the sad fact was that we all spend so much time her to resolve lazy and poorly engineered products. Never again I guess will you see me here.

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Len -
February 12, 2012
A:

I'm sorry things didn't work out better. Good luck with your new Bosch.

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Fred M -
Sears Technician
February 13, 2012
A:

Sonofagun, I gave the dish washer to Goodwill and I received a thank you from them. I gave them the D/W and all the Detergent as we got 1/4 yrs supply of Finishwith the new Bosch. The person who purchased the diswasher turned out to be our Mailman and he said that when he got the dishwasher it was not cleaning with Cascade, but it was working great with "Finish" . So the real culprit was the Cascade, product that we had always used!!!. It also happens that the same Cascade product is not sold any longer. Sonofagun!!!!!!

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Len -
October 02, 2012
A:

Thanks for the feedback. I'll keep this in mind the next time I hear a not heating water complaint.

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Fred M -
Sears Technician
October 03, 2012
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