Model #66572173301 KENMORE Free Standing, Gas

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Question and Answers

Q:

Problem with range

A:

When only half of the range works is limits what can get done in the kitchen. I understand how limiting that can be. I have done some research on the Manage My Life website and have located a link similar to your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
July 30, 2012
A:

That range uses a direct spark ignition system to light the oven burners. That is a fairly complicated system to diagnose and repair. Here is a link for a previous answer that describes troubleshooting and diagnosis of that system: Where can I find specific procedures for checking the control board functions on my Whirlpool gas range model TGS325MQ4? .

You can order parts from this page if necessary: Kenmore Range Model 665.72173301 Parts . Be sure that you unplug the range before accessing internal components.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
July 31, 2012
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Q:

What could be causing my Kenmore range model 665.72173301 to take 1 hour to heat up to 400 degrees?

A:

Check the broiler to see if it is working properly. If the broiler is not heating either, you could have a problem with the electronic control board or the Direct Spark Ignition system.

If the broiler is heating properly, let the oven cool and then check the flame using the procedure described in your installation guide. Here is a link for your installation guide if you need it: Installation Instructions . Step 17 on page 19 shows how to access the burner. If the burner ignites properly but the flame is weak, you may need to clean the burner. If the flame is not burning properly, you may need to adjust the flame as shown in Step 19 on the same page. This may cause the burner to heat properly.

If this does not help, then you likely have a problem with the Direct Spark Ignition system, the electronic oven control board, the gas valve or the wiring in the circuit. The Direct Spark Ignition system on this range is complicated and difficult to diagnose even for some technicians. I provided the technical information that a technician uses to analyze this system. This information is intended for technicians. If you are able to safely use this information, you may be able to determine the cause of your problem and correct it. Be sure that you follow electrical safely guidelines if you use this advanced technical information. Unplug the range when accessing internal components. Some tests require live voltage checks. Be extremely careful if you attempt these types of checks yourself. Contacting a live exposed wire can result in lethal electrical shock. Do not attempt any test or procedure unless you are completely confident in your technical ability to safely execute it. If in doubt, call a technician to diagnose and repair the range.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
August 25, 2009
Q:

Why does the preheat indicator on my range model 665.72173301 go off about 100 degrees too soon?

A:

This model of range has a preheat mode that simply counts down as a clock function. It does not measure the temperature to determine when the oven is preheated to the set temperature. I reviewed the owner's manual that I see online for this range. I understand your question based on what is indicated in the manual. It does state in the manual that when the temperature is reached, one tone will sound. This tone is based on the expiration of the preheat timer and not on the actual temperature. The timer usually allows time for the oven to preheat so that it is close to the proper temperature. It is normally safe to put a dish into the oven after the preheat mode is ended. If the range is working properly and maintaining the proper set temperature once it is reached, then it is apparently working okay. If you are baking sensitive items that need the oven to be preheated completely before placing them in the oven, then I recommend that you give the oven the extra 10 minutes to preheat completely to the set temperature before inserting the dish in the oven.

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Lyle W -
Sears Technician
August 14, 2009

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