Model #66572023102 KENMORE Free Standing, Gas

  • Cooktop Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Manifold Parts
    3 Results
  • Chassis Parts
    3 Results
  • Door Parts
    3 Results
  • Drawer & Broiler Parts, Miscellaneous Parts
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Question and Answers

Q:

Why is my range displaying an error code E1 F2?

A:

The F2 E1 error code indicates that the touchpad ribbon connector is unplugged or damaged. I would recommend having the touchpad ribbon connection checked.

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biker dave -
Sears Technician
November 12, 2008
A:

you probably don't need to replace any parts to solve this problem. E1 -F2- = the keytail (connector ribbon) that plugs into the control board is not making good contact. first unplug your range and then remove the two screws on the underside of the back-splash controls panel to access the back of the control board. now simply cut a slip of heavy paper such as a business card to the width of the ribbon and slide it into the slot along with the ribbon connector. that will help press the contacts on the other side together snuggly. screw the back-splash back in place, plug in your range, and the problem might vanish. if the error code returns, try pulling out the connector, cleaning the contacts with a pencil eraser, reinserting it into the slot and repeat above with the paper. the paper trick worked for me for about two weeks, then the problem happened again. the next fix I tried was to unplug the keytail (the ribbon connector) from the slot on the control panel. there is a clip in each side of the black plastic receptacle (the place where the keytail plugs in on the electronics control board). pres them inward to separate the top portion of the receptacle, which I think helps to clamp the keytail into the bottom portion. the top and bottom fit tightly together, so you might need to use a small screwdriver at the joint to pry them apart, however, I did not find it necessary to remove that clamp in order to remove or replace the keytail on mine. smoke and other sticky cooking fumes cling to the contact wires on the keytail and the pins in the receptacle (as well as other surfaces) and that buildup interferes with the electrical connection they need to make. once the keytail is free, clean it well with a mild cleanser (I used a slightly soapy, damp dish sponge) and dry it with a clean paper towel. (to be continued...)

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Evans -
November 18, 2010
A:

(... continued) FYI, one side of the keytail has the exposed wires which make contact with pins in the receptacle on the control board. the exposed side is on the inside surface of the curled keytail ribbon, the outside surface is translucent plastic insulation (you can feel that the outside is smoother than the inside because the inside has the contact wires exposed). the inside is the side you want to make sure is clean because those are the wires that need to make electrical contact with the pins in the receptacle. next, use sharp scissors to carefully trim a small uniform strip (roughly 1/16 of an inch or less) off the end of the keytail. then plug it in again (remembering to use the top portion of the receptacle to secure it in if you had removed it). doing this provides a fresh spot on the exposed wires to make contact with the pins in the receptacle. my theory is that over time the wires wear out at the points where they make contact with the pins. trimming the edge allows you to insert the keytail deeper into the receptacle and therefore, the pins will contact the wires in the keytail at a new, unworn spot. it's been over a week now and so far, it seems to have fixed the problem on my stove. if I get the error message again in the future, my next step will be to try paper trick again (at least as a temporary solution), but I doubt it will be necessary any time soon. be sure to try all other solutions first before ordering any parts. I first changed the control board for $125 and there was no change. then I ordered the touchpad, but ended up fixing the problem before it arrived. I sent the touchpad part back to Sears Parts Direct after I figured out I didn't need it and they eventually refunded $15 less than I'd paid. of that difference, $13 and change was for shipping, so the other dollar plus must have been a miscalculation or a restocking charge or something, but I didn't bother following up to find out. good luck with your repair.

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Evans -
November 18, 2010
A:

If the keytail is bad do you have to buy a new front panel to replace it?

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Gloria -
June 26, 2013
A:

Reconnecting the keytail ribbon (as described in this thread) worked for me - got rid of error code E1 F2. The error code appeared after running a self-clean cycle, which worked as it should but then showed the error code as the range cooled. Kenmore gas range model 665.72023102.

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James -
August 27, 2013
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Q:

Kenmore oven model 66572023102 when I turn the oven on, it heats to 350 or 425 and then I try to raise the temp and it won't. I tested the temp probe 1125 ohms

A:

I can understand the inconvenience of having an oven that wont get hot enough.  I might suspect the oven temperature probe to start with.  I have located a link that will discuss your situation in more detail. 
Click here to view the link.  Though this link discusses a different model number,
the mechanics are likely going to be very similar. Keep in mind that an expert will be
responding within the next two business days if not sooner and will likely offer you more information and
instruction. I hope this information will be helpful and have a nice day.

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Henry -
July 22, 2013
A:

Thank you for your question and I understand your concern.

I do not have clear or full understanding of the symptoms. I assume the temperature can be raised and lowered by pressing the up/down temperature button. If the oven is not re-igniting once the oven control is calling for more heat, then there is likely an issue with the bake burner not making a good ground or the spark igniter needs a slight adjustment. The oven ignition system on your model range is not a typical glow bar ignition system. It may even need a new bake burner assembly part #8190618 for Kenmore gas range model 665.72023102 which can be ordered from Searspartsdirect.com. 

 

  • The bake burner and bake igniter have been modified to assure consistent oven ignition and performance.
  • The burner has been modified by increasing the number of ignition ports located at the electrode tip.
  • The electrode shield has been modified by reducing the amount of material around the electrode ignition point.

 

I added a couple of images below to reference which will provide diagnostic information.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

 

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Joey S -
Sears Technician
July 24, 2013
A:

Thanks Joey S. To follow up on the above, when I initially set the oven to 350 it goes to that temp, but if I try to raise the temp higher say to 425 it doesn't up. As I said, I checked the temp probe at room temp and it read 1125 ohms. I visually watched the oven burner light and also checked the broiler and watched it light. The problem is the oven won't go up to a higher heat after the intial setting.

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Gary -
July 24, 2013
A:

Gary: I'm some what confused. So, you're saying the bake burner is lit but the oven cavity temperature is not rising to the set temperature after it reaches the set temperature of 350 eventhough the bake bunrer is on? Or, are you saying that you cannot raise the temperature in the display by pressing the temperature up button after it reaches 350?

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Joey S -
Sears Technician
July 24, 2013
A:

The oven preheats first, but I'm guessing it doesn't hold the same temperature for a long cooking time. When I notice that it isn't the right temperature, I try to raise the temp. You hear the gas start and the igniter clicking 4 times, but it doesn't start. The display shows preheat, but it's not preheating/not working.

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Gary -
July 24, 2013
A:

Gary; Ok, now I understand. Based on the symptom I suspect it will need the new and improved bake burner assembly as I mentioned in my first response. You did get the images I provided in my first response didn't you?

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Joey S -
Sears Technician
July 24, 2013
A:

Yes thank you very much. Appreciate it. Have a good day.

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Gary -
July 24, 2013
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Q:

What part do I need to replace to fix my oven that turns off during the preheat 66572023102 Kenmore Gas range

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina -
November 15, 2012
A:

Thank you for your question and I understand your concern.

Order and install the new bake burner with igniter. The burner and igniter will come as a complete assembly.

The bake burner and bake igniter have been modified to assure consistent oven ignition and performance. The burner has been modified by increasing the number of ignition ports located at the electrode tip. The electrode shield has been modified by reducing the amount of material around the electrode ignition point.

The bake burner assembly #8190618 can be ordered from Sears Parts Direct. The oven floor can be removed in order to access and replace the bake burner assembly. NOTE: Disconnect the power cord from the power source before servicing.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
November 16, 2012
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Q:

Kenmore Oven - E1 F5 displayed - door will not open - locked!

A:

I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina F. -
January 24, 2012
A:

The E1 F5 indicates a door latch error and the door lock motor assembly usually needs to be replaced to correct this issue. You can try unlocking the door by running a self clean cycle for 5 minutes. Then, clear the cycle and see if the door unlocks. The image below provides more information on this error code. If you do not feel comfortable replacing the door latch ( W10107820 ) yourself, service can be scheduled at the following link: Sears Home Services . I hope this helps.

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Korinna S -
Sears Technician
January 25, 2012
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Q:

Door Locked.

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
December 30, 2011
A:

The oven door will not unlock until the oven cools down to a reasonable temperature.

If the oven is at room temperature, then you could have a number of different failures that would prevent the oven door from unlocking. I provided a technical explanation of the oven door lock function in the first image below. The second image shows the wiring diagram for the oven. The third image shows the location of components in the control area. You may be able to determine the cause of your failure using this information.

You can shut off the circuit breakers for the oven to completely disconnect electrical power and check for a wiring failure or a problem with the switches in that door lock circuit. I recommend that you check the wiring connections first.

If you need more help, reply with additional details and we will assist you further.

You can order parts from the Sears PartsDirect website if needed. Be sure that you disconnect electrical power to the oven before accessing internal components.

If you get to a point where you need to have a service technician diagnose and repair this failure, you can schedule one through this link: Sears Home Services .

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Lyle W -
Sears Technician
January 03, 2012
A:

I have Kenmore oven model 665.72023102. I put it through self cleaning and at the end and after the cool down, the "E1 F5" message came up on the display. The door remains locked and and "locked" appears on the display - any advice?

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Rob -
January 24, 2012
A:

That E1 F5 code indicates that the clock control board detects a problem with the oven door lock motor assembly. This makes sense since the oven door will not unlock after that clean cycle. You can UNPLUG the range and access that oven door lock motor assembly that is located on the back of the range (shown as Key 32 in the parts image below). Remove that back panel on the range to access that component. Check the wiring connections. If you find no wiring problems, then you will probably need to replace that part. You can order parts from the Sears PartsDirect.com website (see link below). The part number for that door lock motor assembly is W10107820. UNPLUG the range before accessing and replacing that component. If you still see that code after replacing the door lock assembly, then you may also need to replace the clock control board in the console. Reply with additional details if you need more help with this failure.

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Lyle W -
Sears Technician
January 24, 2012
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Q:

Trouble with replacing touch-pad switch on gas range.

A:

I understand how it can be frustrating with having to make the repairs on the Range and still not working . You will receive a detailed reply from an expert within 24-48 hours.

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Priscilla V -
July 27, 2011
A:

Thank you for your question on the gas range control panel.

I would like to help you but I cannot find the model number you have given in the details area.

There should be three digits and then a dot and the rest of the model number.

Example: 665.75024102.

The number you have given appears to be the part number for the owner's manual. (8274178)

Please let me know what you have found and we can continue troubleshooting your range problem.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
July 28, 2011
A:

I don't know where to look for the model number. Usually I find them inside the oven door, but not on this one.

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Andrew -
July 28, 2011
A:

I believe if this is a freestanding range most of our models have the model behind the storage drawer on the chassis between the drawer and the out panel. So you will have to pull the drawer open to see it. If it is an older model it could be under the lift up cook top. Sam A.

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Sam A -
Sears Technician
July 30, 2011
A:

Thanks. The Model # is 665.72023102. After replacing the microprocessor and keypad, the keypad is lighted and keeping time, but displays a power failure code and the touchkeys are not responsive, so I am unclear how to deal with the pf code or unlock the gas cutoff to the stovetop or oven.

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Andrew -
August 01, 2011
A:

I would suggest that you remove the back panel on the range and un-install the ribbon strip from the touch pad to the control board and then re-install to make sure that touch pad ribbon connection is installed correctly. If the cancel button does not respond to a command you may have to also replace the key pad. It is not uncommon to have to change both of the components to affect a good repair. Sam A.

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Sam A -
Sears Technician
August 02, 2011
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Q:

I have a Kenmore Gas Range model 66572023102 and our electricity was off for the past 20 hours and when it came back on, I have E1 -F1- on my display and can't

A:

Power outages do play havoc on our appliances. There are methods such as surge protectors for our electronics like TV's, stereo's , etc. The major appliances are different. Unplug them would be one method until the power is back on. That is probably not feasible. As to the error code, I found a previous expert post that helps explain this code. I attached the link below. Hope this helps!

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Barbara H. -
February 19, 2011
A:

The E1 F1 error code indicates that you have a problem with the internal memory on the control board in the console. As noted in that link for a previous answer provided above, you can try unplugging the range or shutting off the breaker to disconnect electrical power from the range. Leave the power off for 5 minutes. Reset the breaker or plug the range back in. If the error code returns, you will need to replace the control board (part 8523666).

You can order that part from the Sears PartsDirect website.

If you want to install that control board yourself, you can unplug the range and remove the upper back panel behind the console. Note the wire connections on the back of the control board (take a digital picture). Remove the wires from the control board and replace it with the new one. Reconnect the wires to the new control board.

Reassemble and test the range.

These tips should help you resolve this problem in your range. If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
February 21, 2011
A:

Thank you for this response. I had originally set up an appointment last week for Tuesday the 22nd for a different problem I was having and then when talking to a live person found out that they set it up for my washer not my stove! I didn't write down the person's name I talked to at that time. I wish I had. Then we had this second problem and they set up an appointment for today between 8-5 and told me that the 22nd was for my washer and cancelled that appointment on me even though I told them not to that I would call on it and find out how they scheduled for the wrong appliance. Now, today they have just called and cancelled on me until Thursday the 5th of March because of the weather. It is snowing, but it is not a storm that should keep a technician from coming out. In the meantime, I cannot cook! Having a warrenty is good, but not having a stove to cook on is not. As you can tell, I am not too happy about this. I have a party tomorrow at my home and have no stove to cook on!

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Deborah -
February 25, 2011
A:

I am so sorry to hear about the problems you've been having scheduling a service appointment . I am relaying your concerns to our customer service team who can help address this for you.

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Lyle W -
Sears Technician
February 25, 2011
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Q:

What is the difference between part #8523665 and part #8523666?

A:

The difference in the 2 control boards is that one is for gas ranges and one is for electric ranges.

The control board part# 8523665 fits these electric range models:

66595032200 KENMORE Free Standing, Electric RANGE 66595033200 KENMORE Free Standing, Electric RANGE 66595034200 KENMORE Free Standing, Electric RANGE 66595039200 KENMORE Free Standing, Electric RANGE 66595822004 KENMORE Free Standing, Electric RANGE 66595822005 KENMORE Free Standing, Electric RANGE 66595823004 KENMORE Free Standing, Electric RANGE 66595823005 KENMORE Free Standing, Electric RANGE. 66595824004 KENMORE Free Standing, Electric RANGE 66595824005 KENMORE Free Standing, Electric RANGE 66595825004 KENMORE Free Standing, Electric RANGE 66595825005 KENMORE Free Standing, Electric RANGE 66595829004 KENMORE Free Standing, Electric RANGE 66595829005 KENMORE Free Standing, Electric RANGE

And the control board part# 8523666 fits these gas range models:

66572022101 KENMORE Free Standing, GAS RANGE 66572022102 KENMORE Free Standing, GAS RANGE 66572023102 KENMORE Free Standing, GAS RANGE 66572024102 KENMORE Free Standing, GAS RANGE 66572029102 KENMORE Free Standing, GAS RANGE 66575022101 KENMORE Free Standing, GAS RANGE 66575022102 KENMORE Free Standing, GAS RANGE 66575023102 KENMORE Free Standing, GAS RANGE 66575024102 KENMORE Free Standing, GAS RANGE 66575029102 KENMORE Free Standing, GAS RANGE 66575032200 KENMORE Free Standing, Gas RANGE 66575033200 KENMORE Free Standing, Gas RANGE 66575034200 KENMORE Free Standing, Gas RANGE 66575039200 KENMORE Free Standing, Gas RANGE 66575842004 KENMORE Free Standing, GAS RANGE 66575842005 KENMORE Free Standing, GAS RANGE 66575842006 KENMORE Free Standing, Gas RANGE 66575843005 KENMORE Free Standing, GAS RANGE 66575843006 KENMORE Free Standing, Gas RANGE 66575844005 KENMORE Free Standing, GAS RANGE 66575844006 KENMORE Free Standing, Gas RANGE 66575849005 KENMORE Free Standing, GAS RANGE 66575849006 KENMORE Free Standing, Gas RANGE

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Joey S -
Sears Technician
July 30, 2008
Q:

Why does the control panel show E01 F2 and the oven does not work?

A:

The E01 F2 fault code indicates a problem with the touchpad on your range. All fault codes can be caused by a defective electronic range control (ERC). To find out if the problem is the touchpad or the ERC you need to disconnect the touchpad ribbon connector from the back of the ERC.

Slide the range out and disconnect the electrical power.

Remove the panel from the rear of the control panel of the range.

Disconnect the ribbon connector from the back of the ERC and clean the end of it with a cloth and alcohol. Sometimes this will correct the problem.

If the fault code reappears you need to replace the touchpad. You can do this by removing the screws that mount the ERC. They also mount the touchpad.

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Jimmy K -
Sears Technician
April 24, 2008
Q:

How to I take off my Kenmore cooktop?

A:


CAUTION: When you work on the gas range, be careful when handling the sheet metal parts.
Sharp edges may be present, and you can cut yourself if you are not careful.

1. Turn off the gas to the range and disconnect the power cord from the wall outlet.

2. Remove the grates and burner caps from the cooktop.

3. Remove the two screws from each burner head and lift the heads off the cooktop.

4. Remove the four cooktop mounting screws (near each of the burner heads).

5. Unclip the cooktop by grasping the front sides and sliding it to the right while lifting
the right side. When the right side is free, repeat the procedure to unclip the left side.
Raise the cooktop and prop it up far enough so you can easily access the four burners.

Reverse the procedure to reassemble the range top and burners.

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expert -
Sears Technician
February 29, 2008

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