Model #66569619992 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

microwave question

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
November 19, 2011
A:

Thank you for your question and I understand your concern.

The "F6" fault indicates a microwave relay failure.

Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Joey S -
Sears Technician
November 21, 2011
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Q:

What does the F6 error code mean on Kenmore over the range microwave?

A:

my model number is 665.69619992

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tony -
June 23, 2011
A:

The "F6" fault code means a Microwave Relay Failure. This failure will require replacing the PCB assembly.

Microwaves are not good do-it-yourself projects because of the danger.

Microwaves are inherently dangerous to service. Internal capacitors can retain a lethal electrical charge even when the microwave is unplugged. A microwave radiation leakage test must be performed on the unit following any repair.

I recommend calling a service technician to repair this type of problem. Service can be scheduled at the following link: Sears Home Services The PCB is about $109.99 and labor alone could run $130. Due to the age of the unit, you may consider purchasing a new unit instead of having this one repaired. I hope this helps.

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Korinna S -
Sears Technician
June 24, 2011
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Q:

What would cause a blue light and zapping noise on my Kenmore model 665.69619992 microwave and has there been a recall on this model?

A:

From the description you give most likely it is the stirrer cover that has failed and will need to be replaced.

There was a service flash on this model microwave but it is dated 2001 and it was a safety issue with the thermal cutoff and had nothing to do with the square piece you mention.

I suspect the repair concerning the service flash has already been done to this model. You might notice a small yellow sticker on the model number plate if the repair has already been done.

You would need a technician to check and repair this microwave and the minimum labor charge for service is approximately $129 dollars.

You can risk the cost of a service call to see if the model and serial would still be covered 7 years after the flash was issued. The service flash was not about the problem you have now so even if the flash covers the repair of the thermal cutoff it would not cover the repair for your particular problem.

The following link will show you some similar new microwaves which start at $178 dollars: New Microhoods . Most likely it will be cheaper to replace the microwave than to repair it.

I hope this information is helpful to you you but submit another question with any additional details for further assistance.

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Fred M -
Sears Technician
December 22, 2009

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