Model #66569619991 KENMORE Microwave/Hood Combo

  • Control Panel
    3 Results
  • Door
    3 Results
  • Interior And Ventilation
    3 Results
  • Air Flow
    3 Results
  • Magnetron And Turntable
    3 Results
  • Cabinet And Installation
    3 Results
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Question and Answers

Q:

Need Instructions on How to Change Cell Membrane in Microwave

A:

Manage My Life is a great website to speak directly to an expert who can help you every step of the way to solving the problem you are having. An expert shall have an answer to your question within 24 to 48 hours. Have a great day.

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Alina F. -
August 11, 2011
A:

Thank you for your question.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
August 12, 2011
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Q:

Why does the turntable only turn part of the time in my Kenmore microwave model 665.69619991?

A:

Thanks for the model number and serial number. The parts diagram for the turntable is shown in the image below. Pull the turntable (Key 8) out and check the wheels (Key 10) of the turntable support ring (Key 9). All of the wheels should spin freely. If you have a broken ring or wheels, then this could prevent the turntable from spinning. Pull the turntable driver (Key 11) and check for damage or wear. If this part is cracked, then it could be causing your problem. If all of these parts are okay, then the turntable motor will likely need to be replaced. You could also have a wiring failure or a control board problem that would keep the motor from running properly. I recommend calling a service technician to diagnose this type of internal component failure.

You can view and order parts for your microwave on the Sears PartsDirect website. Use your full model number to access the diagram and listing for your model.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
March 19, 2009

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