Model #66563799305 KENMORE ELITE Microwave/Hood Combo

  • Control Panel Parts
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  • Door Parts
    3 Results
  • Interior And Ventilation Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Magnetron And Turntable Parts
    3 Results
  • Cabinet And Installation Parts
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Question and Answers

Q:

how to install a humidy sensor on a66563799305 66563799305

Q:

Touchscreen is not working, any solutions? 66563799305 Kenmore Elite Microwave

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Kenmore Elite Microwave. I am so sorry to hear that the touch screen has stopped working. I know what a time saver the microwave can be and how inconvenient it is when it stops working. 

 

I can appreciate wanting to repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME(1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. Thank you for your understanding in this matter and I hope we can help you with your other questions and repairs in the future. Thank you for choosing Sears.

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Rachel Morgan -
Sears Technician
August 30, 2013
Q:

kenmore microwave not working

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. Have a great day!

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Alina -
September 13, 2012
A:

Thank you for your question. I'm sorry you are having this problem with the microwave. This error code indicates a problem with the power to the magnetron. Microwaves are inherently dangerous to service and are not recommended for do-it-yourself type of repairs. Internal capacitors can retain a lethal electrical charge even when the microwave is completely unplugged. A microwave radiation leakage test must be performed on the unit following any internal component repair. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
September 13, 2012
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