Model #66517364300 KENMORE Dishwasher

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  • Upper Rack And Track Parts
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  • Upper Wash And Rinse Parts
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  • Lower Rack Parts, Optional Parts (not Included)
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Troubleshooting

Error Codes

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Condition:

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Question and Answers

Q:

my dishwasher is making a grinding noise

A:

Hi, What may be causing the grinding noises can be hard objects such as bone, plastic ware, glass, seeds, fruit pits, nuts, egg shells may have lodged in the filter area of the dishwasher or in the sump/water module.Check the bottom of the dishwasher for debris. Carefully, remove any of these objects if they can be seen at the bottom of the dishwasher.Caution: Foreign objects may be sharp. The noise should stop within 2-3 cycles after object is ground up. If noise continues after 2 or more cycles a technician may need to remove debris from the sump or pump area. You can schedule an appointment at Sears Home Services Team at 1-800-424-2047 to have a Sear Service techinican go to your home. You can refer to the Owner's Manual or Use and Care Guide for detailed instructions on how to load the dishwasher. Hope this helps!

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Salina L -
June 15, 2010
A:

If it's only making the grinding noise during the wash cycles and not while draining then there is likely a hard object stuck in the wash impeller or chopper blade area. I added a link below with an answer to a previous question with instructions on how to access the chopper blade area.

How do I remove the wash module on my Kenmore dishwasher?

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Joey S -
Sears Technician
June 16, 2010
A:

Hi Joey S, I recently changed the screen and chopper blade, but it still makes a grinding noise and getting louder. I tried the how do I link above but couldn't get it to come up. Can you send me a diagram how to get to the wash impeller ? Thanks, Jim S. [REDACTED] Please note: The original content of this post has been edited to remove personal contact information to protect your privacy.

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Jim Smith -
January 03, 2013
A:

i could not get this to come up either can you send me another link on how to check for obstructions in this area. [REDACTED] Please note: The original content of this post has been edited to remove personal contact information to protect your privacy.

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cory -
January 03, 2013
A:

Hello Cory. I provided a procedure for accessing the impeller area of your dishwasher in the original thread that you started for your dishwasher problem (see link below). I posted the procedure for accessing that area of the dishwasher in the images below as well. That should be the information that you need to check for an obstruction in your dishwasher model. Be sure that you shut off the house circuit breaker for the dishwasher before accessing internal components. If you need more help, let us know.

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Lyle W -
Sears Technician
January 03, 2013
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Q:

Kenmore Dishwasher model # 66517364300 does not clean top rack at all

A:

When a very convenient appliance such as a dishwasher begins to not work properly, it can cause a lot of frustration. I did some research on the problem for you and provided a link to a similar question. I hope this will be helpful in your situation until the Expert responds to your question in more detail with 24 to 48 hours.

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Julio -
July 28, 2012
A:

PROBLEM SOLVED: Just to help anyone who experiences a similar issue... 1) Removed upper and lower baskets to provide easy access. (pinch and lift encaps off top tracks) 2) Unscrewed bottom sprayer arm (opposite usual)? 3) Removed the supply tube going to the top rack (two screws), twisted the tube assembly 45 degrees and lifted out 4) Removed 4 screws of waste accumulator (filter) and lifted off 5) Removed 1 screw from protector plate and lift off 6) Removed 1 screw from chopper cover and had to work to pry off 7) Found chopper blade had come off nylon spindle due to pistacio shell 8) Removed blade assembly and cleaned mesh "filter" 9) Re-attached blade and cap to nylon spindle and re-seated (some effort) 10) Replaced all parts and screws. TONS of pressure now, top shelf items are spotless. Whew! --Doug

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Doug -
July 29, 2012
A:

I From the description you give I believe this is a new problem and that the dishwasher has been working fine till now. This would mean something has gone wrong that is not related to the installation. The image below has some likely suspects circled. The water level should be just under the element. The drain loop, part key 5, must be looped for proper water pressure. If the drain loop has fallen then you might loose pressure. The filters, part key 1, may need to be cleaned. The motor impeller may by stripped and not providing a good push. The feed tube has two docking ports and the one not being used should seal and prevent water from spraying out. If you have an adjustable rack then try a different level and see if it helps. I suspect the motor impeller but at least check these things first. The 2nd image shows how to get into the sump to check for obstructions. I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
July 30, 2012
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Q:

troubleshooting dishwasher

A:

Having a Dishwasher in the home is very important, some people say it's a must. Troubleshooting the Dishwasher can be done and this website provides great advice by the experts on how to get your appliances running again. I have researched your question and came across a similar issue that was answered by an expert i hope that it helps you in getting the Dishwasher up and running in no time. I also added the Owner's Manual, it also provides troubleshooting advice in the back portion.

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celene -
April 08, 2011
A:

From the description you give I suspect the problem is with the motor.

If you checked all the way down to the chopper then only other way to check this is to remove the circulation motor. You will need to pull the dishwasher out from under the counter to get access. See the image below for help with this.

Remember to turn the power to the dishwasher off first.

If there is no obstruction then most likely the circulation motor is bad. The W10239404 motor is available from the following link: Sears PartsDirect .

I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
April 09, 2011
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