Model #66517283400 KENMORE ELITE Dishwasher

  • Door And Panel Parts
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  • Control Panel Parts
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  • Door And Latch Parts
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  • Lower Washarm Parts
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  • Heater Parts
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  • Fill And Overfill Parts
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  • Tub And Frame Parts
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  • Pump And Motor Parts
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  • Upper Rack And Track Parts
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  • Upper Wash And Rinse Parts
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  • Lower Rack Parts, Optional Parts (not Included)
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Troubleshooting

Question and Answers

Q:

Dishwasher Problem

A:

The Dishwasher is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Priscilla V -
December 20, 2011
A:

Those links for previous answers that Pvalde2 posted in the above response discuss similar problems with a dishwasher dispenser. I recommend that you shut off the house circuit breaker for the dishwasher and check the wire harness connections on that dispenser and on the control board. The wiring diagram below shows the wiring connections for that dispenser. Check the light blue wire on the control board. Check the light blue and the blue/black wires on the dispenser. Those previous answer links show how to access that dispenser inside the door (with the circuit breaker shut off ). Also, here is a link for a brief repair video that shows how to replace that dispenser assembly: Dishwasher Dispenser Replacement . If you find no wiring problems, you will probably need to replace that dispenser assembly (part 8558128). You can order parts from the Sears PartsDirect website.

If you have a volt/ohm meter and you want to check the dispenser actuator before replacing that component, you can measure the resistance through that dispenser. The resistance should be between 280 and 340 ohms. If it is then the dispenser may be okay. You can check that same resistance from the control board through the light blue and blue/black wires. If the resistance from the control board is significantly higher, then you may have a wiring failure in that circuit. If the resistance is okay, then you may have a bad control board. Reply with additional details if you need more help with this diagnosis.

If you get to a point where you need to have a service technician repair this failure, you can schedule one through this link: Sears Home Services .

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Lyle W -
Sears Technician
December 21, 2011
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Q:

Kenmore Quiet Guard II, model 665.17283400, won't complete the cleaning cycle

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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aashe -
November 13, 2011
A:

That blinking clean light indicates that the main control board (part 8564546) detects a problem in the heating circuit. There is a possibility that the main control board (part 8564546) will need to be replaced but I recommend that you check the heating element in the bottom of the tub first. If that element is visibly damaged or is obviously not heating, then it will need to be replaced. You can order that component from the Sears PartsDirect website. The part number for the heating element is W10082892. Here is a direct link for that part: Heater . Here is a video that shows how to replace that heating element: Dishwasher Heating Element Replacement . Be sure that you shut off the house circuit breaker for the dishwasher before accessing internal components.

If you are not certain whether that heating element is bad, you can check it with a volt/ohm meter as shown in this video: Dishwasher Heating Element Testing . As noted above, be sure that you shut off the circuit breaker for the dishwasher before accessing internal components.

A problem with the thermistor (temperature sensor) or a wiring failure could also cause the clean light to blink. That smaller board behind the control panel will not cause the clean light to blink. That is a user interface control board.

If that heating element is okay, you could have a problem with the wiring in that heating circuit or you could have a problem with the thermistor circuit. You can shut off the house circuit breaker for the dishwasher and access the control board in the console to check those circuits. The image below shows the wiring diagram and the technical information for the diagnostic test cycle for this dishwasher. You can check the resistance through the heating circuit and the thermistor circuit using the wiring diagram as a guide. If you need more help with checking those circuits, let us know.

If those circuits are okay, I recommend that you run that diagnostic test cycle and check the results of the thermistor test. See if the heating element actually heats. If the thermistor and heating circuits are okay and the control board is not sending voltage to the heating element or is not detecting the resistance of the thermistor correctly, then you will probably need to replace that control board (part 8564546).

These are some fairly complicated diagnostic procedures. If you get to a point where you need a technician, then you can use this link for the Sears Service website to schedule service: Sears Home Services .

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Lyle W -
Sears Technician
November 15, 2011
A:

Lyle, I ran the test and the control board was bad. I replaced the control board and everything worked great for about a week, then the dishwasher died...acts as if no power and the water didn't drain out. The breaker is on but the dishwasher doesn't register any power to the controls, nothing lights up, it's completely dead. Is there a main fuse or what could have caused this?

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SGibbs -
December 02, 2011
A:

Hello SGibbs. Your current symptoms point to a blown thermal fuse in that console (part 8193762). The wiring diagram in the above response shows that fuse in the voltage supply circuit to the control board. I provided a direct link for that part below this response. The image below shows the instruction sheet that should come with that thermal fuse replacement kit part 8193762. I recommend that you carefully follow the instructions included with that thermal fuse to properly install the new one. Based on your symptoms, replacing that component will likely restore power to the control board. NOTE: If that thermal fuse was blown, then I recommend that you check the heating element and other major components in the dishwasher for proper operation. You can shut off the circuit breaker for the dishwasher to disconnect electrical power and measure the resistance through those circuits using a volt/ohm meter to more thoroughly check the major components. If you need more help with that issue, reply with additional details.

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Lyle W -
Sears Technician
December 02, 2011
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Q:

Why is my dishwasher leaving a soap film on the dishes?

A:

Your dish washer should not be leaving film on any of your dishes, although you are having a problem with the dish washer I will be more than happy to help you. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

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Joseph P. -
October 19, 2010
A:

Thanks Joseph P. I determined that the rinse cycle is probably not working. My model has a "quick rinse" cycle you can run and when I tried to use that it didn't work - the light went out after about 30 seconds. So, this is probably a good indicator that the rinse cycle is not working with the wash cycles either. Time to call Sears I suppose.

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Anonymous -
October 20, 2010
A:

I can understand your concern. The information you have received is good.

Soap residue usually means the drain pump is not working well.

I would suggest first confirming the film is soap.

Is it a new problem or has it been a problem since the dishwasher was installed?

There are two causes of film on the dishes. Soap film can be rinsed off at the sink. Take one of the glasses with film and rinse it under the faucet while rubbing the film with your thumb. When dry the film should be gone if it is soap.

If the film seems to disappear but reappear when dry then the film is most likely mineral film. Sometimes you'll notice this when the element has a white film on it.

Soap film can be from to much soap, water not hot enough or from to much rinse agent.

There is a check valve in the motor assembly that should prevent any soap from draining back into the dishwasher. A failed check valve might allow soapy water back into the sump which would cause a film.

I hope this will help you. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
October 21, 2010
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