Model #6651694193 KENMORE Dishwasher

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Question and Answers

Q:

Why does my Kenmore model 6651694193 dishwasher stop counting down at 37 minutes and what part can I replace to fix it?

A:

When the electronic control gets stuck at 37 minutes the cause of the problem can be the water heat thermostat or the heating element.

It is normal for the control to stall the time countdown in the rinse cycle but it is not normal for the time to stall for hours and never advance.

There is a normal water heat stall in the rinse cycle that is controlled by a water heat thermostat. This thermostat has a normally open circuit that closes when the water temperature reaches approximately 130-140 degrees.

From the description of your problem the countdown is stalling because the water heat thermostat is bad or the dishwasher is not heating the water.

The water heat thermostat is located on the bottom of the sump and has orange/grey and white/blue wires on it.

You should be able to tell if the heater is working. Run a cycle and see if the heater works at all. The water should get hot and there should be steam. You can also check the heater in the dry cycle. If the heater doesn't work at all then most likely that is the reason the countdown is stalling at 37 minutes.

No heat can be caused by a bad element, hi-limit thermostat or the control. If you have access to a volt/ohm meter you can check continuity across the hi-limit and element. If the circuit is open then replace the bad part.

If the heater is working then the water heat thermostat is most likely not closing when the temp reaches 130/140 degrees.

You can run a cycle and when it stalls at 37 minutes give it 10-15 minutes then open the door and see if the water is hot.

There is no time limit on this water heat pause. If the water temperature is low then it may stall for 30-45 minutes and still be working properly.

The element, hi-limit thermostat and water heat thermostat can all be changed as a do-it-yourself project but more information is needed to determine which one to replace for this problem.

If the dishwasher stalls for 30 minutes and then moves on then it’s likely no part needs to be replaced.

Make some checks and submit another question with any additional details for further assistance.

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Fred M -
Sears Technician
October 05, 2009

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