Model #66516824000 KENMORE Dishwasher

  • Frame And Console
    3 Results
  • Inner Door
    3 Results
  • Tub Assembly
    3 Results
  • Pump And Motor
    3 Results
  • Upper Dishrack And Water Feed
    3 Results
  • Lower Dishrack
    3 Results
  • Miscellaneous
    3 Results
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Troubleshooting

Error Codes

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Question and Answers

Q:

Kenmore Dishwasher Model 665.16824000 won't run a full cycle.

A:

The dishwasher not running though the full cycles can be concerning. I did some research on www.managemylife.com and found a similar question. I am adding the link below to help you with your question while you wait for your expert response.

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Marc H -
February 26, 2012
A:

Well, I looked at the link you gave me, and my dishwasher won't do any of the steps discussed in the other person's post. It doesn't run a diagnostic, nor will it run a cycle. It just keeps blinking on "Quick Rinse." Thanks for the help. Also, maybe you didn't read all the way through my post, but my problems are not similar to the other person's problems in any way what so ever. So the link you sent me really wasn't even useful. But I guess I will give you an A for effort ??!!

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Randy -
February 26, 2012
A:

Anyone know how long it usually takes for an expert to respond?

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Randy -
February 27, 2012
A:

Hello Randy. It normally takes an expert about 24 to 48 hours to respond to most questions. I apologize for the wait. We try to respond as quickly as possible. We know that you are anxious to fix this problem.

The first image below shows a function of the control that you may be describing in your details. That control board (Key 6 in the parts image) will blink lights on the control when it detects a stuck button on the control panel (Key 2). If multiple keys are stuck, that rinse light will blink. Your details point to a failure in that control panel. Your model number seems to indicate that you have the Biscuit (off white) color. The part number for the Biscuit color of panel is 3384781. You can order that part from the Sears PartsDirect website. Replacing that component will probably fix this failure. The second image below provides some access information for the controls in this type of dishwasher. Be sure that you shut off the house circuit breaker for the dishwasher to disconnect electrical power before accessing internal components. Your dishwasher will not look exactly like the one shown in that second image (it has a control board instead of a timer). That access information should be about the same. You may also wind up having to replace the electronic control board (part 8530929) . One of those 2 components is causing this problem. There is not a definite way to test for which component is definitely causing the problem. That control panel is usually the culprit but not always.

I hope that this information helps. If you need more assistance, reply with additional details. We receive email alerts when you reply to a thread so that we try to provide you with more information within at least 24 hours (often sooner).

If you happen to get to the point where you need to have a service technician repair this control failure in your dishwasher, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
February 28, 2012
A:

Thanks Lyle. I work in an electronics lab sometimes at work and you have confirmed my 2 suspicions. Keeping that in mind, is there a way for me to remove the control panel, re-energize the circuit and use a jumper to complete a circuit on the control board (to simulate me pressing a button on the panel) so that I can test the control board and possibly eliminate the panel or the board as the problem?

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Randy -
February 28, 2012
A:

Most of those dishwasher models have a pin-out resistance test for the control panel to check the buttons. I checked for that type of test before providing my first response. That type of test will normally confirm a control panel failure or eliminate it as a cause of your problem. I did not find that type of test available for that particular model. It is a 2000 model. I will look for that type of test on similar models that you may be able to use to check that control panel. I will update this thread if I can find a test for that control panel.

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Lyle W -
Sears Technician
February 28, 2012
A:

I checked further for any similar models that might have a pin-out resistance test for the control panel to check those buttons. I did not find a model with similar components that provides that information. In this situation, you will probably need to replace that control panel and see if that fixes your problem. If not, then the electronic control board will need to be replaced.

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Lyle W -
Sears Technician
March 08, 2012
A:

Thanks for trying Lyle. At this point I'm trying to decide if we should just buy a new dishwasher. Based on all the options our current one has, I would say replacing it would cost about $600-700. If I replaced the Control panel and then needed to replaced the control board, we are talking about $400 in parts and me doing all the work myself. For that price, I could just buy a new, cheaper dishwasher, not have to worry about waiting for parts and doing all the work to install them, and just not have all the features we like so much. Its a tough decision for us to make, if anyone wants to put there 2 cents in, we would appreciate the additional advice.

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Randy -
March 11, 2012
A:

Even though the control is bad, the pump in that dishwasher is probably still okay. As a technician, I have a high regard for the type of pump that your current dishwasher has. That pump is dependable. It is a simple but effective design that is easy to repair in the unlikely event that it breaks. I checked the current models that are available but I do not see that type of pump available in any of the current models. I don't think that it is in production any longer. That pump would probably provide many more years of service if you decided to repair the dishwasher and keep it. The most likely failure is that key panel. There is a fairly good chance that just replacing that component will fix your problem. If I was faced with this decision, I would fix the current dishwasher. I hope that this information helps. If you need more assistance, let us know.

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Lyle W -
Sears Technician
March 12, 2012
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