Model #66516539200 KENMORE Dishwasher

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Troubleshooting

Error Codes

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Question and Answers

Q:

My kenmore 66516539200 is humming and not washing

A:

I understand that your Kenmore dishwasher is humming and not washing. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
June 09, 2012
A:

Hi Jamie,

Thank you for submitting a question to Manage My Life.

The first thing you will need to do is make sure nothing is blocking the wash motor impeller. Here is a video that demonstrates gaining access to the motor impeller inside the sump assembly; Video . Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The dishwasher in this video may not look exactly like yours but the procedure is basically the same.

If nothing is blocking the motor impeller, you will need to do some voltage checks to make sure the wash motor is getting full voltage. The diagnosis of this issue will require the use of a multi meter. If you have a meter and are confident in your technical abilities please utilize the checks below. Working with live electrical current can be very hazardous and possibly deadly. Testing voltage output requires working with electrical current. Do not attempt this measurement without the proper tools and safeguards. If you are not sure you can make these checks safely, please refer this work to a service tech.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website; Sears Home Services .

Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here and if I may be of further assistance please reply to this post.

Landell

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Landell -
Sears Technician
June 11, 2012
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Q:

dishwasher has standing water. Won't drain.

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina F. -
December 29, 2011
A:

Hi Kathryn,

Thank you for submitting a question to Manage My Life.

You did not mention whether or not you hear the drain pump running. So, I assume the drain pump runs. From your description you most likely have a drain hose that is clogged. The first thing I recommend is checking the drain hose for obstruction. Remove the drain hose from under the sink and place it over a drain bucket. Check and see if it will drain any better into the bucket.

If the drain hose is clear and the dishwasher still will not drain, you will need to check the sump for waste build up or other debris. Here is a video that demonstrates gaining access to the inside of the sump assembly; Video . Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The dishwasher in this video may not look exactly like yours, but the procedure is basically the same.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details, in a reply to this post.

Landell

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Landell -
Sears Technician
December 29, 2011
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Q:

Dishwasher model 66516539200 water slow to drain out.

A:

A Dishwasher is definitely something we depend on and when starts malfunctioning it can be a big inconvenience. I have attached some links below While you are waiting for an expert to reply , that give great information on why this may be happening. Hope it helps!

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Priscilla V -
October 05, 2011
A:

Slow to drain means at least the drain pump is getting voltage. Most of the time if the drain pump works at all then it's okay.

I'd suggest you start under the sink where the drain hose attaches to the garbage disposal or the drain line. If the hose is attached to the garbage disposal it is not uncommon for the nozzle on the disposal where the hose attaches to become clogged. With the hose removed you can poke a screwdriver through the nozzle and see if you feel any obstructions.

Another thing to try with the hose disconnected is to lower the hose over a small drain pan. When the hose is lower than the water in the tub the water should drain out due to gravity. If no water drains out then there is a clog in the line.

The image below shows how to get into the sump to check for obstructions.

The dishwasher has a separate drain pump. If the water doesn't drain out when the hose is lowered then you may need to remove the pump and check for obstructions.

I hope this information is helpful to you. Thanks for taking the time to submit a question. You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
October 06, 2011
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