Model #66516264402 KENMORE ELITE Dishwasher

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Troubleshooting

Question and Answers

Q:

Water won't drain from dishwasher 66516264402 Kenmore Elite Dishwasher

A:

Thank you for your inquiry on your Kenmore Dishwasher, Model:665.16264402. From reviewing the details on your model, the possible reasons this dishwasher will not drain are a restricted drain, defective drain pump, blocked impeller, defective control board or open windings. The motor bearings or the wash impeller could be rubbing some calcium/hard water deposits. The motor bearings or drain motor may be failing or something is blocking the drain line. Remove the drain connection from under the sink & place it in a bucket, start the drain cycle & see what kind of pressure you have coming out. If the pressure is poor, I recommend checking the drain pump/motor. If the pressure is good, I recommend having the drain connection checked & cleaned out again. If you are sure that the filter and sump are clear, the drain hose is not kinked, and the drain pump is running without clogs, I recommend replacing the drain pump.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the dishwasher to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
June 25, 2015
Q:

No power and won't re-power 66516264402 Kenmore Elite Dishwasher

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kenmore dishwasher.

From the information you have provided above, I can understand the frustration of having your dishwasher malfunction, after researching model number 665.16264402. If there are no LED lights at all and the unit is completely dead then the most likely cause of the problem is a bad thermal fuse. The thermal fuse is located in the console and can be checked for continuity if a meter is available.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected. There may be sharp parts to the unit that can cause injury to you if not careful. If you don’t not feel comfortable checking this yourself you can request a technician by visiting www.SearsHomeService.com*

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Benny23 -
Sears Technician
June 24, 2015
Q:

Kenmore Elite Dishwasher will not complete wash cycle 665.16264402

A:

I know that it can be very difficult to have issues with your dishwasher. The only part left that will cause this type of problem is the control board. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 08, 2013

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