Model #66516023402 KENMORE Dishwasher

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Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

kenmore dishwasher model number 665.16023402

A:

Dishwashers are great at getting the dishes clean and saving time. The rinse light flashing can be frustrating. I found some information for you that I am hoping will be able to help you. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you with the dishwasher.

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Marc -
December 30, 2012
A:

Most likely you have a stuck or shorted keypad on the console. The flashes can mean an error but please reply with a model number for the most complete answer.

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Fred M -
Sears Technician
December 31, 2012
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Q:

Kenmore dishwasher #66516023402: Came home to leaking dishwasher that was not left on. Water stops when we turn inlet valve off.

A:

I'm sorry to hear that you are having some difficulties with your dishwasher. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Joseph P. -
October 12, 2011
A:

Thank you for your question on the leaking dishwasher.

If the dishwasher has not been on and the water valve is weeping and slowly filling the dishwasher I do not think you need to worry about the sump gasket.

It sounds like the water inlet valve as some calcium build up in the valve is the valve is leaking and closing tightly. If the leaking stopped when you turn the water off to the dishwasher then you will need to change out the water inlet valve on the dishwasher.

I apologize that this happen because of the clean up and water damage it can cause to the home.

If you change out the water valve it should cure the problem with the leaking water.

The part number for the valve is: 8531671 and you can purchase if from Sears Parts Direct. I will give you a direct link to order the part from.

Water inlet valve for dishwasher .

To change the valve you will first need to turn the power off to the dishwasher. Then make sure the water to the dishwasher is completely turned off. Have a towel or low pan available to catch the water when you disconnect the water line to the dishwasher.

Then remove the lower toe panels off the dishwasher.

There is one screw that secures the water valve to the dishwasher chassis.

There isn't a lot of room to work but you will need to remove the water inlet supply line to the water inlet valve. Then remove the hose fitting from the valve that goes to the side of the dishwasher.

Remove the two wires from the wire harness that attach to the water valve. If there is a green ground wire you will need to detach that also.

If you cannot get to the valve you may have to un-install the dishwasher from under the cabinet to get better access to the valve.

Then remove the fitting from the old valve and install it with some plumbers Teflon tape on the threads and install it into the new valve.

Then install the internal supply line back onto the valve, and install back into the dishwasher frame.

Turn the water back on and check the valve for any leaking at the threaded fitting.

Re-store power to the dishwasher and run through a cycle before returning the toe plate covers to check for any leaks.

I hope this information will help you.

Please let me know if you are still having leaking after you change out the valve.

Sam A.

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Sam A -
Sears Technician
October 13, 2011
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Q:

Dishwasher model 66516023402 wont start

A:

With a Dishwasher not working can be quite frustrating as well quite a concern. I have taken the time to do some research on the Manage My Life website and have found some information that you may find useful. While you are waiting for an expert to reply I have attached a few links below. Hope the information provided is useful.

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Priscilla V -
January 27, 2011
A:

The blinking key and non-response keypad normally indicate that you have a stuck button on the key panel. You can shut off the house circuit breaker for the dishwasher and check the wire connection between the key panel and the electronic control board. The first image shows how to access the control board in this type of dishwasher. The third image provides details for inspecting the wiring connection between the key panel and the control board. If the wiring connection is okay, then you will probably need to replace the key panel. You can order parts from the Sears PartsDirect website.

If you want to diagnose the failure further, you can reassemble the dishwasher and try to start the diagnostic test cycle as shown in the second image. With a stuck key, it is unlikely that you will be able to start that test. You can shut off the circuit breaker and check the resistance through the keys. This type of test requires a volt/ohm meter with precision probes. This may help you determine whether the key panel is actually bad or whether you have a failed electronic control board. If the key panel is bad, then it will need to be replaced. If the key panel tests okay, then you will need to replace the electronic control board.

These tips should help you repair this dishwasher problem yourself. If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
January 28, 2011
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