Model #66516022401 KENMORE Dishwasher

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Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Why won't the clean light on my Kenmore dishwasher shut off?

A:

General Information : The dishwasher has failed to detect a 4 degree rise in the water temperature during the first 8 minutes of the cycle.

A faulty heater, door switch, lack of water, or dishwasher not filling correctly could be the reason for the clean light blinking. You can try to resetting the dishwasher by pressing heated dry, normal wash, heated dry, normal wash, cancel . Pressing these buttons in sequence will put the dishwasher in a diagnostic mode. Note: Running the hot water at the tap after clearing the code and before starting the dishwasher will help.

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Korinna S -
Sears Technician
February 10, 2010
A:

Best overall answer, covering the basics, with high probability of helping. Many answers do not mention hitting Cancel, after the 4 button cycle. Others fail to mention the hot water, while some mention the hot water, but not the Reset routine. One thing to add: When I first tried the above sequence, it seemed to work, but still did not go all the way through the cycle, and Cancel Light was blinking again. I then tried holding down the Cancel button, for a few seconds, and that finally did the trick. Holding Cancel button down for a few seconds, did not work before, when I had not yet learned about the Reset routine. Sears Experts: Does the above make sense, or was my final solution somewhat of a fluke?

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David -
December 01, 2014
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Q:

Kenmore Ultrawash Quiet Guard 3 leak water on bottom

A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore 665.16022401 Dishwasher.  The water seems to drain but after a few days water collects at the bottom and begins to smell.   first thing to understand is that all dishwasher will leave a small amount of water behind after a drain.  This helps keep the seals from drying out.  You should notice this water after the drain cycle has completed.  If there is no water after the drain cycle has completed but a few days latter there is water then the water valve may be allowing a small amount of water to seep past.  This would require the valve be replaced.   If the standing water is what you see after the drain cycle has completed then running a rinse only cycle every day or so will prevent the water from going stale.  I hope this helps.  You can reply with any additional questions or details for further assistance.  Thank you for using Manage My Life. 

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Fred M -
Sears Technician
September 11, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore 665.16022401 Dishwasher.  The water seems to drain but after a few days water collects at the bottom and begins to smell.   first thing to understand is that all dishwasher will leave a small amount of water behind after a drain.  This helps keep the seals from drying out.  You should notice this water after the drain cycle has completed.  If there is no water after the drain cycle has completed but a few days latter there is water then the water valve may be allowing a small amount of water to seep past.  This would require the valve be replaced.   If the standing water is what you see after the drain cycle has completed then running a rinse only cycle every day or so will prevent the water from going stale.  I hope this helps.  You can reply with any additional questions or details for further assistance.  Thank you for using Manage My Life. 

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Fred M -
Sears Technician
September 11, 2013
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Q:

Do I need to replace my computer board or my control panel for my Kenmore dishwasher?

A:

It a good idea to get a second opinion before replacing the control panel on the Kenmore dishwasher that may have shorted keys. Check out the link provided below while waiting for a response from an expert.

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Anna T -
October 28, 2012
A:

The first image below shows information on the diagnostic test program for this dishwasher. You indicated that you were able to enter that test be referring to another person's question. You may or may not be able to start that test again. If you are able to start that test, it will check the operation of the control board and the major dishwasher components.

The second image shows the technical tests for the control panel. You will need a volt/ohm meter with precision probes (needle probes) to conduct that test. Shut off the house circuit breaker for the dishwasher to disconnect electrical power before accessing internal components. The third image shows a basic procedure for access the ribbon wire cable that is connected to the electronic control board from the control panel. That information will help you test that control panel. If that control panel is bad, then it will need to be replaced. If the control panel is okay, then the electronic control board will need to be replaced.

You can order parts from this page: Kenmore Dishwasher Model 665.16022401 Control Panel Parts . As noted above, be sure that you shut off the house circuit breaker for the dishwasher before accessing and replacing internal components.

I hope that this information helps. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
October 30, 2012
A:

Lyle, Thanks for the reply. I did the first test and the dishwasher ran through the test for the full 19 minutes. I seemed like everything was in order. I had the power turned off for about a week and turned it on to test the individual buttons on the control board. I pressed each button and the light on each button came on when pressed. After that, I turned the power back off to perform the next test. I got a voltmeter to test the keyswitch contacts. I followed the procedure in the 2nd image. I have a digital volt meter set to diode and went through the "keyswitch resistance check table". I had the leads in the right place and pressed the appropriate keys, but there was no response for any of the tests. According to the image, that means that the control panel needs to be replaced. I found it odd that there wasn't a resistance reading for any of the tests. Is it possible that the control board is that bad? Do you think that I did something wrong? Is it possible that the "keyswitch resistance check table" from that image is not the correct one for my dishwasher? Thanks for your help.

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Michael -
November 10, 2012
A:

Hello Michael. It looks like some of that image that I posted above was cut off. I posted a table for that control panel in the image below that shows more key checks for that control panel. Make sure that you have the polarity correct on the meter leads. When you get no readings, you may need to reverse the order that you are checking the pins (Pin 1 may be on the opposite side). Precision needle probes are normally needed in order to properly make contact with the connections during that test. It would be highly unusual for all of the keys on the console to be defective at one time. A failure of the ribbon wire cable could cause that problem. I hope that this additional information helps. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
November 12, 2012
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