Model #66515992400 KENMORE Dishwasher

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Troubleshooting

Error Codes

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Condition:

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Question and Answers

Q:

Kenmore Dishwasher Quite Guard 2 not working. 665.15992400

A:

Thank you for your inquiry on your Kenmore Dishwasher, Model: 665.15992400. From reviewing the details on your model, If a cycle has completed and there is standing water in the bottom of the tub. Check to make sure the cycle is finished. If a dishwasher is creating too many suds, the drain pump will pump out the water, but will not be able to drain the suds out. Excessive suds conditions are caused by multiple things, mostly using too much Detergent or Rinse Aid. If the Air Gap is clogged it will affect the ability of the dishwasher to drain. The Air Gap usually has a chrome cover and is located on top of the sink or countertop near the dishwasher. Some water in the bottom of the tub around the pump module is normal. This is to prevent the pump seals from dry rotting. Some dishwashers run the drain pump at the beginning of the cycle to drain the remaining water that may have been left in the unit or collected while loading dishes. Water should not completely cover the top of the pump module / filter screen. If more than 1" of water is present, there may be a draining issue. A drain hose is most likely to clog where it connects to the sink drain, house drain, garbage disposal or air gap. To check for a clogged Drain Hose: Materials Needed: Old towels, to mop up any spilled water, a screw driver or pliers, to remove the hose clamps and a bright light source, to inspect the drain hose thoroughly. Loosen the hose clamp where the hose is being checked. Remove the drain hose from the connection. Check the drain port on the sink, disposal or air gap. Check the drain hose opening for blockage.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the dishwasher to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
April 25, 2015
Q:

Detergent covered dispenser 66515992400 Kenmore Dishwasher

A:

I'm sorry to hear you have had to experience this type of issue with your dishwasher. I know how useful this item is so I am happy to assist you. Normally when this type of issue occurs it is due to a faulty door latch. I did some research and located some advice from one of our other experts regarding how to access and check this. Please click here to review. The model number is different but the latch kit is the same for your unit so the information is valid to your model.

I hope this will help you but if you need any further assistance please feel free to reply back to this thread.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage My Life.

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Desiree -
Sears Technician
November 27, 2013

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