Model #66515872000 KENMORE Dishwasher

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Question and Answers

Q:

Replace sump pump seal on Kenmore Dishwasher

A:

I am sorry that you are having some difficulties with your dishwasher. I suggest you add to the thread of this question and include the full model number of your dishwasher so that the expert can provide you with a more detailed answer. I did manage to find a link that will guide you in finding the model number. Click here for the link. I hope this helps with your research while you wait for your expert response.
 

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Joseph P. -
July 02, 2013
A:

Thank you for your question and I understand your concern.

As Josesph suggested in the first response, I will need to know the model number of the dishwasher in order to provide the correct procedure. We have several different manufactures building dishwashers under the Kenmore Brand so I would not be able to provide any model specific instructions. Generally speaking, if you're speaking of replacing the sump seal around the outer top area of the pump assembly, the pump assembly will normally have to be pulled up enough to remove and install the sump seal.

So that’s what I can tell you at this point. I can give you more detailed help if you could provide me with the complete model number.  If you could supply me with that information I will be happy to assist you further. 

 

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Joey S -
Sears Technician
July 03, 2013
A:

Alright Joey S...... Model #665.15872000 Replacement part #8268395 seal Thx

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Phil -
July 03, 2013
A:

Phil: You may not have to remove the complete pump assembly to remove and install the sump seal but you will need to pull up the pump assembly from inside the tub enough to remove and replace the sump seal. You may not have to pull the dishwasher out and lay it on its back. I added an image below with the procedure of removing the pump assembly.

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Joey S -
Sears Technician
July 05, 2013
A:

Joey, Well that's great news. I'll give it a try when the seal is delivered and cross my fingers! Thanks.

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Phil -
July 07, 2013
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Q:

Kenmore dishwasher 66515872000 rubber ring on bottom

A:

Definitely having to do repairs yourself can be a challenge to help in determining if you have the right part I would suggest visiting Sears parts direct.com where you can view a diagram of all parts available for your Dishwasher. I have attached a link below. Hope it helps!

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Priscilla V -
January 02, 2012
A:

Thanks, I didn't see the link, but I have gone to the Sears parts site and I believe that I have the correct part and #. Is it fairly easy to replace and why is the ring/gasket dissolving? Thanks...

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ANTNDE -
January 02, 2012
A:

Thank you for your question and I understand your concern.

The rubber seal at the bottom center of the tub is the pump seal part #8268395. You can remove and replace the pump seal without having to pull the pump assembly completely out. You will need to lift it up just high enough to place the rubber seal on the sump. I added an image below with the instructions for removing the pump assembly but again, you shouldn't have to remove the assembly from the tub in order to replace the seal. See image below for instructions. NOTE: Place a small amount of liquid detergent on the outer side of the seal to make it easier for the sump and seal to drop back into place. Disconnect the power supply from the dishwasher before servicing. It is not a common issue with the seal to be dissolving unless some type of cleaner or chemical was placed in the dishwasher. Was any drain cleaner ever put in the dishwasher? A drain cleaner could possible cause the seal to deteriorate.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
January 04, 2012
A:

Hello Joey, sorry if this is a duplicate response, but don't know if I replied back correctly. No drain cleaner was used as far as I know. So all I really need to do is (cut power to machine) remove lower rack, loosen lower spray arm, lift pump assembly then remove and replace rubber seal? Thanks again for your help

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ANTNDE -
January 04, 2012
A:

ANTNDE: Basically yes, follow the instructions for removing the pump as instructed in the image I provided in the last post. However, you do not have to fully remove the pump; just raise it up enough to install the new seal.

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Joey S -
Sears Technician
January 04, 2012
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Q:

Sump Seal - Kenmore dish washer Replacement Model #665.15872000

A:

Dishwashers are one of the best appliance to have so when it comes to replacing it can be a challenge. A suggestion I have is to have a technician come out and fix this replacement. I have attached the link below. Hope this helps!

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Dezeray S -
August 09, 2011
A:

Thank you for your question and I understand your concern.

In order to access and replace the sump seal you will need to remove the drain pump from the sump, remove the sum tabs and then lift the pump/motor assembly up enough from inside the tub to remove the old sump seal and install the new sump seal. I added an image below with the instructions on how to remove the sump and drain pump. It's a procedure you should be able to complete without any problems.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
August 10, 2011
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