Model #66513449K900 KENMORE Dishwasher

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Troubleshooting

Error Codes

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Question and Answers

Q:

Dishwasher/countertop repair

A:

I understand that you're trying to get everything back up and running.  While you're waiting for an expert reply, I added the link to your installation guide for your dishwasher.  I also included the link to Sears partsdirect.  Hope this is helpful.

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Yadira B -
May 29, 2013
A:

Thanks a lot. I will check out the links. I appreciate your help.

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JAQUES -
May 29, 2013
A:

Thank you for submitting your question, National disasters are always very tragic. I am glad to hear that you are safe and I can understand your concern with your Kenmore dishwasher. I will be glad to help you. By what you are describing, it sounds like the floor mounting brackets need replacing. You will be able to remove the brackets and install new ones. In some cases the whole  floor mounting kit will need replacing. I have attached a image below on the floor brackets and installation. You can go to our sister site Sears Parts Direct.com and order the mounting brackets. Part number for your model is 4378968. I hope this information helps, if you need any further information please reply below to the thread with additional details. Thank you for choosing Manage My Life.com

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Maira -
Sears Technician
May 30, 2013
A:

Thank you so much for your help. I looked for the part number and right now I am not sure which to get, mounting bracket or anti tip kit. The latter is not returnable. What do you suggest I do?

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JAQUES -
May 30, 2013
A:

Thank you for replying back, it will part number # 4378968 Mounting Kit. If you need any additional information we are here to help you. Thank you again for choosing Manage My Life.com

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Maira -
Sears Technician
June 04, 2013
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Q:

Old Ultra Wash won't drain

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and the model # of your product so your expert will be able to provide you the best possible answer. Just click on reply below and the provide the required data. You can also set service with a Sears technician. I have attached the link below. Hope this helps!

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Dezeray S -
August 16, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the dishwasher. Without a model number, I can only assume which dishwasher you have. The older units plug at the check valve for the drain. To check this area turn the power off to the unit and remove the lower access panel. The first image shows the drain hose connected to the check valve. I recommend that you shut off the breaker to the dishwasher and remove the bottom front access panel to access this end of the drain hose. Use a shallow pan to catch any residual water that will drain out of the dishwasher when you remove this hose. Remove the other end of the hose from the garbage disposal. Blow air through the drain hose to verify that it is clear. If you have an air gap installed, you will need to check the line between the check valve and the air gap and then the line between the air gap and the garbage disposal. The second image shows the check valve with the drain hose removed. Unscrew the check valve and remove it to check the flapper valve as shown in the third image. According to your details, you may have already conducted these checks in the proper manner. If not, I recommend that you recheck these issues. If you find no problems with the check valve and drain line, I recommend that you check the opening of the sump where the check valve screws in for a clog or restriction. If you need to access the sump area from inside the dishwasher, this link of a previous answer shows how to disassemble the pump: How do I access the drain impeller on a Kenmore model 665.16759791 dishwasher that wont drain? .

These tips may help you resolve this drain issue in the dishwasher. If you need more help, submit a model number, additional details and we will try to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Mark T -
Sears Technician
August 17, 2011
A:

Thx for the help. I checked all your suggestions and that doesn't seem to be the problem. My model number is 665.13449k900. Sorry about not adding it before. I cannot get to the filter or whatever it's called to check for debris. I cannot see where it is attached to remove it so that I can check it.

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mark shafer -
August 18, 2011
A:

I am sorry that did not work. I have found a video that shows how to take this dishwasher apart. I posted the link for it below. The filter assembly can be removed from the pump but cannot be taken apart. If it is plugged it has to be replaced. Please feel free to reply below if you need further assistance.

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Mark T -
Sears Technician
August 19, 2011
A:

Have an old Ultra Wash, with model numbers from 665.1636, 665.1736, ll6.,1636, and 656.1737Enjoy reading this; however, the vid was about a KitchenAid, not a Kenmore. Husband has already tried to remove the screws to raise up whatever is being held i. n.......didn't work. any ideas of how to do this with a Kenmore?

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eve -
April 21, 2013
A:

eve. I will be happy to assist you on how the access the pump on your model. I posted the instructions for your model in the image below. Just click on the image to enlarge it. I hope this is helpful. If you could post more details of what the problem is with the dishwasher, I will be happy to assist you. Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
April 22, 2013
A:

Thank you for your reply. I found water on my kitchen floor yesterday after I'd put it on for a Smart Wash. The cycle had finished. I opened the door to see the bottom full of water. When I then closed the door, more water poured out from under the washer. Husband took the sprayer arm off it's spindle to reveal the area underneath it, with the screws around the round thing (sorry don't know what to call it)......he wasn't able to get the screws out (or so he says). I'm thinking that there is something clogging it up, but with husband's attitude not sure I'll find out what exactly is wrong with it. If I had instructions on what to take out, look for, he might be more willing or in a better mood to do something as he's pretty quick to throw up his hands if he doesn't want to deal with anything (gaming addict). He wants me to just call a repairman. I think it's just stopped up somewhere, or corroded with soap/grease, etc. I'll show him your diagram when he comes home tonight, along with any instructions you might have. Thanx.

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eve -
April 22, 2013
A:

OK, husband has gotten as far as taking out the Inlet Protector, but it won't budge.

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eve -
April 22, 2013
A:

He has removed the screw (just in case that is your next question).:)

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eve -
April 22, 2013
A:

eve, Often times you need to grasp the cover with a pair of pliers to remove it. If the unit is not draining, I recommend to close the door and push the cancel drain button. When you push the button, the cancel drain light should come on and the drain motor should run. If the motor does run, I recommend disconnecting the drain hose from the sink drain. Then place the end of the hose in a bucket and push the drain button again. If the unit drains, the drain in the sink is plugged. If it does not drain, I recommend placing a pan under the drain hose at the pump. Then carefully remove the drain hose and see if the water drains. If the water drains out the hose id likely plugged. Please let me know what you find. I will be happy to assist you further if your husband is willing. Thank you for using Manage my life. Mark

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Mark T -
Sears Technician
April 23, 2013
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Q:

Kenmore Ultra Dishwasher - my dishwasher stopped in the middle of a cycle, currently has no power, and water has not drained out.

A:

It can be aggravating when a convenient appliance such as a dishwasher fails out of nowhere. I did some research and provided a link to a similar question and answer on our site. I hope this will shed a little more light on the subject until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
September 18, 2012
A:

I understand from reading several similiar posts that it is likely that the thermal fuse has blown in my dishwasher. When answering this post, please let me know if you can find what the part number is for the thermal fuse (if you think this is the problem). I was unable to find it on Sears parts website. Also, if the thermal fuse is likely the problem, please provide detailed directions on how to test and physically replace the part. I do not have much experience with this kind of repair. Thanks.

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Greg -
September 18, 2012
A:

Thank you for your question and I understand your concern.

There is likely one of two possible failures preventing the dishwasher from powering up. The power supply connections inside the electrical junction box located under the front corner of the dishwasher will need to be checked. The black and white wires are connected with plastic wire nuts. NOTE: Disconnect the dishwasher from the power source before removing the electrical junction box cover. Remove the cover and the two plastic wire nuts and inspect the wire connections. If the connections are Okay and not burnt, and the dishwasher is getting the proper voltage supply (120 volts); the other likely failure is the thermal fuse located inside the control panel. The thermal fuse is connected in series circuit between the tan wire of the door switch and where the tan wire connects to the control board. The thermal fuse can be disconnected and tested for continuity with an Ohm meter. If this fuse is faulty/open, the dishwasher will not power up. The thermal fuse kit #675813 for model 665.13449K900 can be ordered from Sears Parts Direct.

To access the thermal fuse, open the door and remove the screws located behind the control panel. Be sure to disconnect the dishwasher from the power source before accessing the thermal fuse.

Check the things I have covered here and if I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
September 19, 2012
A:

can you replace it with a regular fuse temporally to see if that is the only problem?

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Tim -
September 19, 2012
A:

Tim: For testing purposes only; you can simply disconnect the two wires from the thermal fuse and connect the two wires together and then see if will power up. Do not the thermal fuse jumped/bypassed and then use the dishwasher, remove and replace the thermal fuse before using the dishwasher. Be sure to disconnect the dishwasher from the power source before servicing and removing the wires from the thermal fuse.

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Joey S -
Sears Technician
September 19, 2012
A:

Thanks, Joey I did that and the power came on. However I did not run it through a cycle. I'm going to order that $20 Fuse. Thanks Again

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Tim -
September 19, 2012
A:

Tim: You're welcome and thank you for using Manage My Life.

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Joey S -
Sears Technician
September 19, 2012
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