Model #63016303400 KENMORE ELITE Dishwasher

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Troubleshooting

Question and Answers

Q:

I need drain pump replacement instructions for the Kenmore/Bosch model: 630.16303400 63016303400 Kenmore Elite Dishwasher

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about replacing the drain pump on your Kenmore Elite dishwasher model 63016303400. I can appreciate wanting to complete this repair yourself to make it more cost effective. I will be happy to help you with this. 

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. 

I have included the procedures on replacing the pump at the bottom of this link. This is the information the technicians use for this repair. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
January 14, 2015
A:
Rachel Morgan -
Sears Technician
January 14, 2015
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Q:

Dishwasher lower spray arm does not rotate. Bosch 603.1630

A:

Additionally, I would not be surprised if some of the wiring ended up crossed or connected to the wrong terminals during the heater repair. Does anyone have a wiring diagram so I can trace out the wires from end to end in order to make sure they are landed on the correct lugs/terminals? Thank you.

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Mike -
November 20, 2013
A:

I did some more troubleshooting and looked down into the supply pipe/hole that the lower arm sits in (in the base of the tub). I recognized a red plastic plunger component with a dome-like top that was a source of confusion (which orifice did it come from?) when reassembling the dishwasher during the previous heater replacement. See attached picture. Should this be in the line for the lower arm or upper arm? What orientation should it be? It looks slightly misaligned. I have not (not yet...) pulled the entire assembly apart...

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Mike -
November 20, 2013
A:

Thinking more about this last night... Is that red plastic plunger the internals of the stop/control valve (stem and disc) for the "top only" wash option for this dishwasher - with a solenoid coil being energized as needed to re-position the stem?

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Mike -
November 21, 2013
A:

Thank you for your question and I understand your concern.

You are not able to locate the exploded view because the first three digits of the model number is incorrect. The model is 630.1630XXXX. You need the complete model number. It will be 630.1630 with 4 additional digits following. I added a link to Searspartdirect  with the parts page. You will need to select the correct model and then you can view the parts image.

Spinning action of the lower spray arm is achieved by the water pressure being pump up through the spray arm. If the dishwasher is not filling with water or enough water, the wash pump is not able to pump enough water to cause the spray arm to rotate. If the dishwasher is not filling but you hear the drain pump running, there is likely a leak under the dishwasher causing the float to rise in the base and turning on the drain pump. The float is located behind the water inlet valve located under the left front corner. You mentioned the heater was replaced and is working fine. This unit does not likely have heating element used to dry dishes, the heating element is a flow through heater and it will only come on if water is circulating through the heater meaning the wash pump would have to running. If the wash motor is running and spraying water, the lower spray arm should be rotating.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.


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Joey S -
Sears Technician
November 21, 2013
A:

Hello Joey, Thanks for your reply. The link to the drawings was very helpful. Since this dishwasher is stainless steel colored, the full model number is 630.16303400. See first attached image. Your assumption is correct - this unit has only a water heater which does, in fact, require flow to operate. There is no dish dryer heating element in the bottom of the basin. The pump seems to operate fine, as the spray arm under the upper rack rotates and sprays water correctly, although it is supplied from a different port on the heater outlet - see 2nd photo - port B. This picture is of the damaged heater that was removed two weeks ago. Port A is what concerns me, as this feeds only the bottom spinner arm (which spins freely by hand when tested, but not when the dishwasher is operating and pumping water - verified 4 separate times). In the last entry I made on Nov 20th, you can see a top down picture of the port, as installed with the red float I am referring to in my earlier posts. This red float with magnet is part 5273 in the exploded diagram - see link and 3rd picture attached below. Is this a flow switch, or is it the stem of a stop valve that can prevent water from flowing to the bottom spinner arm intentionally - e.g. when "top rack only" mode is selected? Can it be installed incorrectly? Does it belong in port A or B? (the exploded parts diagram does not show where it is supposed to be). Any help along these lines would be greatly appreciated.

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Mike -
November 21, 2013
A:

Mike: I added an image below with some information that will be helpful. The red plastic piece is used to divert water to the upper spray arm. The image will show where it fits. I also added the wiring diagram in the image and how to place the dishwasher in test. I hope this helpful.

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Joey S -
Sears Technician
November 21, 2013
A:

Thanks Joey - that is the exact type of information I was hoping to get from this forum. I'll dig into the dishwasher tonight and see what I can figure out based on what you sent to me. Thanks again!

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Mike -
November 21, 2013
A:

Mike; Your welcome. I hope it all goes well.

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Joey S -
Sears Technician
November 21, 2013
A:

Joey, no luck. I ran the test mode and received no errors. I've removed the actuator assembly and then re-installed it on the bottom of the heater. The wiring harness for the actuator can be installed in either of two methods. I tried both and was still unable to get the lower spray arm to rotate. I'm thinking the actuator is defective or the red float is partially blocking the flowpath to the lower arm. I can remove that red float and see if that restores flow to the lower arm. Any other ideas? Any method to test the actuator without replacing it? Thanks!

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Mike -
November 22, 2013
A:

Mike: I was not able to locate any testing procedures of the actuator. I would use an Ohm meter and check the actutor for any Ohm resistance and then I would see if the actuator is getting any AC voltage.

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Joey S -
Sears Technician
November 26, 2013
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Q:

no water getting to dishwasher and it stuck on rinse 63016303400 Kenmore Elite Dishwasher

A:

The dishwasher may be running the drain pump constantly due to the overfill float switch being tripped. Make sure that the dishwasher is level. Check the base of the dishwasher for debris.  Debris could have tripped that overfill float switch.  Be sure that you unplug the dishwasher or shut off the house circuit breaker before pulling it out or accessing internal components.

 

If these initial tips don't help, then I recommend that you have the dishwasher serviced by a technician. That dishwasher is fairly difficult to access and diagnose/repair.

 

If you want to fix this problem yourself, reply with additional details and we will assist you further. 

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Lyle W -
Sears Technician
November 18, 2013

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