Model #63016302402 KENMORE ELITE Dishwasher

  • Front Panel
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  • Door Assy
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  • Cabinet Assy
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  • Base Assy
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  • Rack Assy
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Troubleshooting

Question and Answers

Q:

Why is my Kenmore Elite dishwasher not draining?

A:

In order to go directly into a drain cycle, press the 2 keypads that say “cancel/drain” directly below the buttons. This should be the last & 3rd from last buttons. This information is also found in the owner’s manual on page 10. I would recommend checking the drain line under the sink. All the other components will require accessing the inside of the machine.

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biker dave -
Sears Technician
July 10, 2008
A:

Solution: I Replaced Hose that ran from the bottom of the machine to the opposite end, which in my case, it was being drained into the food disposal. Same issue & solved in this video: https://www.youtube.com/watch?v=u7uaA2NZKl0 The leak that your noticing at the end of the cycle may potentially not be the result of a seal at level of the dishwasher, but it may be from back pressure from a possible occlusion in the hose. The hose meets a valve in lower part "bucket" of the machine, and its tightly compression with clamps. I had the same problem you had. My water was leaking on the floor and underneath the machine, and there was some water left in the machine. The acute angle that accompanies the hose as it courses from the machine until a point where it can dispose of the materials, is ultimately the breeding ground for dishwasher by products and soaps, which accumulates over time and clogs it up. I think your leak is the result of back pressure. https://www.youtube.com/watch?v=u7uaA2NZKl0

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Michael -
November 10, 2012
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Q:

What is wrong with my 2 year old Kenmore Elite dishwasher that it does not clean the dishes?

A:

Core Issue: What is wrong with my 2 year old Kenmore Elite dishwasher that it does not clean the dishes?

Solution: Here are possible causes for dishes not to get clean;

  • If the detergent is old and clumpy, dispose of it and buy new detergent. The shelf life of dish washing detergent once its constantly exposed to the air is roughly 30 days,but depends on the amount of humidity in the air. Keep detergent in an air tight container for storage.
  • Dishwashers require a minimum incoming water temperature of 120 degrees F to properly clean dishes. The chemical reaction between the detergent and the hot water is what ensures proper cleaning.
    • If the water temperature is lower than 120 degrees F, the detergent will not dissolve properly and will leave a residue on the dishes.
    • To check the water temperature coming into the dishwasher.
  • Water circulation and proper water temperatures are essential for good cleaning performance.
    • Mineral build up accumulates on the inside of the spray arms and on the heating element because of hard water conditions. The build up clogs the holes in the spray arm, preventing the water from circulating properly, and causes poor cleaning performance.
    • A white powdery build up may form on the heating element, this will not allow the water to heat properly.
      • Use Dishwasher Magic once a month to prevent mineral build up. To order Dishwasher Magic,call our Parts Direct department at 1-800-573-6456. The part number for Dishwasher Magic is WX10X10200. Click Here to order online.

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Maria M. - Personal Solutions Manager -
Sears Technician
November 03, 2009

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