Model #625393560 KENMORE Water softener

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  • Brine Valve Assembly
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  • Valve Body & Cover/motor
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Intellisoft 350 leaking 625393560 Kenmore Water softener

A:

If water is leaking at the inlet to the valve body, then you may need to replace the valve body even though you didn't see any cracks. If you've thoroughly cleaned all of the parts in the venturi and valve body, then you could have a leaking seal. Examine all seals for damage. Replace any damaged seal or components in the valve body and venturi.

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Lyle W -
Sears Technician
August 12, 2015
Q:

Wrong S code on Sears Water Softener

A:

Thanks for contacting ManageMyLife.com. I understand your concern with the display on the water softener. We are here to help. Based on the symptom, I suspect the a problem with the faceplate circuit board or the water softener was not in the diagnostic mode. To initiate the electronic diagnostic mode, hold the select button for 3 seconds. Next, push the recharge button until the capacity code appears. Now, press the up or down button until the correct capacity appears( S 33). Then press the select button to reset the timer. If that is what you did and the display did not change, the faceplate circuit board is bad. The circuit board would have to be replace to correct the problem. The diagnostic instructions is shown on pages 36 and 37 of the owners manual. I hope this helps.

To order parts, please visit SearsPartsDirect.com with the model number.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

 

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John H -
Sears Technician
October 10, 2013
A:

Thanks that was helpful, my code is now correct!

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Jim -
October 10, 2013
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Q:

Kenmore Intell 350 series Water softner

A:

When the display on the Kenmore water softener is only blinking, it sounds like there is more going on. Please provide the model number and more detailed information like maybe there is an error code, if its cycling and so on. Just click on reply to continue the thread.

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Anna T -
October 30, 2012
A:

model number 625.393560. No error code is showing and yoou can only see a blinking time no salt levels appear to the left where you can adjust them.

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Dan -
October 30, 2012
A:

How much are the timer displays for this water softener? I think the timer display is shot.

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Dan -
October 30, 2012
A:

I need to locate a timer for Kenmore intell 350 series Model no 625.383560 Serial no 35519. I would appreciate any assistance you could provide with helping locate and purchase one of these devises.

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Dan -
October 31, 2012
A:

Thank you for your question on the water softener flashing on the display.

If the time is flashing on the display it usually means that power had been interrupted for over 24 hrs.

I you will reply with the model number for the softener from the foil sticker under the lid I will be able to see what software style this model has and give you a more accurate diagnosis. The model number should look like 625.3XXXXX.

I the mean time I would suggest pushing the select button and set the time of day and the hardness level to see if that will solve the problem.

If you would like a quicker answer you could call the Kenmore water line @ 1-800-426-9345 option 2 for live help.

You could also go to Kenmore water.com to the interactive web troubleshooting sight for diagnosis problems.

Kenmore water troubleshooting web site .

I hope this information will help.

Sam A.

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Sam A -
Sears Technician
October 31, 2012
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