Model #625388480 KENMORE Water softener

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Error Codes

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Condition:

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Question and Answers

Q:

625.388460 softener - gear cam keeps going round and round. Won't stop no matter what. 625388480 Kenmore Water softener

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your water softener. Upon researching model 625388480; I found information in the owner’s manual about the err 1. The information is on page 5-2. The motor seems to be ok being that the cam is moving. The valve open icon will be on when the valve is showing serv.  Check the water meter turbine by doing the magnet test. It could be the valve is bad.

Thank you for choosing Sears. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
January 06, 2015
A:

Thank you Jeff. That was not the problem. The position switch was bad. I just wish Sears could have responded sooner. I already ordered a part and made the repair myself before I heard back from you all. That is disappointing for customers who really need help and soon. I posted four days ago. That said, I am still grateful for your response and for Sears.

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Daniel -
January 06, 2015
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Q:

HF 36 Message Kemore Water Softner 625288480

A:

Hello, glad to help.  Thank You for choosing Sears PartsDirect.com. We, at Sears, we value your business.
 
I am sorry and do understand your frustration when there is problems with the water softener.
 
Glad to help out.  I’m looking at your Kenmore Water Softener model number 625288480.   I see a water softener with a model number of 625.388480 since yours didn't load.

I see you are getting an error code of HF 36 and will look at the technical manual to give you what it states.

Press and hold the SELECT button for 3 seconds until HF36 SHOWS.

This code identifies the softener nominal capacity size.  If the wrong number shows, the softener will operate on incorrect programming.  Do the following as needed:

HF36 does show- Press SELECT 1 button to return the present time display.

Need to change the UP or DOWN button until HF36 shows.  Then press the SELECT 1 button and reset the timer.    Pages 1-3 and 1-4.
 
Please read the manual below.   You can down the manual that you need free of charge.  The page to look at is on page #24.

Manual for the water softener model 625388480.
 
Please "RESUBMIT ANY FURTHER QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry Jr -
Sears Technician
September 25, 2014
Q:

water softener ultra soft 425 model 625.388480 low water pressure 625.388480 Kenmore Water softener

A:

Check the resin tank in your water softener. That resin can deteriorate within 5 years in some situations. If the resin is bad, then I recommend that you have a service technician replace the resin.

 

If you need more help, let us know. 

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Lyle W -
Sears Technician
November 19, 2013

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