Model #625388150 KENMORE Water softener

  • Cover/tank
    3 Results
  • Brine Valve/float
    3 Results
  • Valve Assembly/motor
    3 Results
  • Bypass Installation Valve-625.3437
    3 Results
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Error Codes

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Question and Answers

Q:

kenmore water softener tank is full of water and will not drain

A:

With the tank on the Kenmore water softener full, I can understand your concern. The link below is on a similar issue with a water softener. I hope this will be useful information while waiting for additional information from an expert.

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Anna T -
September 18, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the water softener. Usually when the salt tank fills with water, it is because the nozzle venturi is plugged. If you cleaned the nozzle venturi, you need to run a regeneration cycle for the water to go down. It might take a few cycles for it to go all the way down. If you have done this, I recommend double checking the nozzle venturi. It is common to reassemble it with the gasket upside down. If it is reassembled correctly, I recommend visiting our Kenmore water website. The site has animated diagnostics to aid in repairing the softener. Click here to be taken to that site.


I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
September 19, 2012
A:

I have the same problem . I was sent the diagram/instructions on cleaning the nozzle venturi . It was all clean. I regenerated and it is stll full of water - which makes sense because I did not have a clogged venturi. maybe I put the gasket on upside down? I assumed it was on correctly because it did not leak when it started regenerating. Can you show me how it should look so I can make sure I didnt fowl things up?

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justin -
January 03, 2013
A:

Found the problem using the great animated diagnostics above. it was a cracked brine line going to the float assembly. I put a small tube in it and now its draining! thanks a million.

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justin -
January 05, 2013
A:

Justin, I am glad to hear you found the problem and found the website to be helpful. I must say, I have never seen the brine tube crack. I will start telling customer to check that as well. Please let me know if you need further assistance. Mark T.

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Mark T -
Sears Technician
January 06, 2013
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Q:

Water Softener Timer stays in backwash 625.388150

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your water softener. Upon researching model 625.388150; it sound like the timer may need to be replaced. The timer controls the cycles of this model so when it fails it can cause the cycles to not work in order or even become unresponsive. I have posted a link of the timer to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 04, 2015
A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your water softener. Upon researching model 625.388150; it sounds like the timer may need to be replaced. The timer controls the cycles of this model so when it fails it can cause the cycles to not work in order or even become unresponsive. I have posted a link of the timer to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 04, 2015
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Q:

softner is full of water 625388150 Kenmore Water softener

A:

how do I shut the water off so it doesn't flow through the water softner

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jeff -
December 17, 2014
A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your water softner is full of water. 


Several things can cause the brine tank on your water softener to fill with water.


Usually when the salt tank fills with water, it is because the nozzle venturi is plugged. If you cleaned the nozzle venturi, you need to run a regeneration cycle for the water to go down. It might take a few cycles for it to go all the way down. If you have done this, I recommend double checking the nozzle venturi. It is common to reassemble it with the gasket upside down. If it is reassembled correctly, I recommend visiting our Kenmore water website. The site has animated diagnostics to aid in repairing the softener. Click here to be taken to that site. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
December 19, 2014
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