Model #5969535610 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Shelf And Lighting
    3 Results
  • Refrigerator Shelf And Crisper
    3 Results
  • Control
    3 Results
  • Evaporator
    3 Results
  • Machine Compartment
    3 Results
  • Drain And Roller
    3 Results
  • Cabinet Back
    3 Results
  • Ice And Water Cavity
    3 Results
  • Ice And Water Cavity
    3 Results
  • Ice Maker/auger Motor
    3 Results
  • Crushed Ice Bucket
    3 Results
  • Cube Compact Ice Maker
    3 Results
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Error Codes

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Question and Answers

Q:

Ice maker 5969535610 Kenmore Side-by-side

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your ice maker in your refrigerator is not working properly. I did look into the model number you have provided, and I have found information to assist you.

 

 
1. Check the temperature of the freezer becasue if it is fewer than 17 degrees F it wont make ice. 
2.Check if your water fill spout is plugged with ice, if it is then it wont make ice.
3. Check to see if water is getting to the water inlet valve. 
4.Use an OHM meter to check the continuity of the water inlet valve. If it does not have any continuity then you need to replace your water valve. If it does then the icemaker itself is the problem and may need to be replaced.

I have attached the image to assist in test cycling the ice maker. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".

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Natasha12 -
Sears Technician
August 11, 2014
A:
Natasha12 -
Sears Technician
August 11, 2014
A:
Natasha12 -
Sears Technician
August 11, 2014
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Q:

Upper part of freezer not cooling correctly 5969535610 Kenmore Side-by-side

A:

Thanks for choosing searspartsdirect.com. Let’s take a look and see what we can find for you. Sounds like it could be the defrost timer, or thermostat. If the thermostat is sending the wrong temp it won’t stay in defrost long enough. If timer is bad it won’t allow the appropriate defrosting time. Hope this information as help. Again thanks for using searspartsdirect.com

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Samantha A -
Sears Technician
July 28, 2014
Q:

Ice water dispencer not working Kenmore referigerator/freezer model 596.9535610

A:

I'm sorry about the difficulties your having with your ice dispenser. While your waiting for a detailed reply from an expert. I have provided the link below. Good luck on the repair.

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Yadira B -
September 17, 2012
A:

Hi,

Thank you for your question. It is concerning when the refrigerator is not functioning correctly.

If the door switch is open, meaning the door is open the ice dispenser is without power. The switch is the control and most surely the problem. Normally the switches have anchors on the rear that you would use a very small screwdriver or thin narrow putty knife to depress so the switch can be pulled out.

I hope this is helpful. If I may be of further assistance please include more details in a reply to this entry below.

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Bill__W -
Sears Technician
September 19, 2012
A:

Thank you for your prompt reply. I discovered, after I accessed the switches in the door, that the power was on the neutral wire and could not be switched that way. Further investigation revealed that the wireing harness, at the top hinge, was not pluged in properly. It was 1/4 turn off. Once that was remedied the water dispencer worked fine. New question...The ice maker doesn`t work. Is there a switch in the ice maker, besides the one that is activated by the bin fill arm? Water doesn`t flow to it. The ice auger works.

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Robert W Shephard -
September 19, 2012
A:

The connection was a good catch. The icemaker brown wire is hot and the orange is neutral. the white wire goes to the water valve for the icemaker. The orange is the neutral on the water valve also.

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Bill__W -
Sears Technician
September 20, 2012
A:

It seems as though there should be some kind of float switch somewhere to tell the solenoid when the icemaker is full of water and stop sending water. My question is; where is it and how do I access it? The augar is working so there is power to the icemaker.

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Robert W Shephard -
September 20, 2012
A:

Sorry there is not a float, it is a timed fill o signal from the icemaker. If it is overfilling, there should be and adjustment under the front cover of the icemaker. Could you send me a picture and I will know which icemaker is installed and get the adjustment instruction for you.

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Bill__W -
Sears Technician
September 21, 2012
A:

I do not have the technology to send you a picture. I will have to "wing it". I have removed the icemaker and dicovered a part rattleing around inside. The part seems to be an extension of a copper strip with contacts on the end that starts the motor that dumps the ice into the bin. There is no continuity through the motor which drives the dump mechanisim and I cannot turn the motor by hand and I assume that is one of the problems since the machine cannot complete the cycle. I am going to order a new unit. Thanks for your input.

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Robert W Shephard -
September 21, 2012
A:

Yes , sound like the module contracts have broken and best is the replacve the complete icemaker

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Bill__W -
Sears Technician
September 24, 2012
A:

I have replaced the motor module and the icemaker is trying to work, however, it is getting too much water. As you face the freezer and icemaker there is a cover over it that when removed it reveals a small white screw that I assume adjust the flow of water. My question is which direction do I turn the screw to reduce the flow of water?

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Robert W Shephard -
September 27, 2012
A:

Robert, Turn the adjusting screw clockwise to decrease the fill.

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Bill__W -
Sears Technician
September 29, 2012
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