Model #59679872990 KENMORE Bottom-Mount Refrigerator

  • Door Handles And Accessories
    3 Results
  • Cover, Hinges And Light Covers
    3 Results
  • Evaporator/freezer Control Assembly
    3 Results
  • Ref. Feature/glide-meatkeeper Shlvs
    3 Results
  • Crisper Assembly/freezer Feature
    3 Results
  • Cabinet Back
    3 Results
  • Machine Compartment Assembly
    3 Results
  • Insulation/roller Assembly
    3 Results
  • Light Switches/drain Funnel
    3 Results
  • Door Assemblies
    3 Results
  • Ice Maker Assembly And Parts
    3 Results
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Troubleshooting

Error Codes

Error Code:

Condition:

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Question and Answers

Q:

temperature inside refrigerator

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Jackie S -
October 13, 2011
A:

My refrigerator is a Kenmore Bottom Mount Freezer type. Its over 5-6 years old. I'm not sure how old it really is since it came with my house and I've only lived here 5 years. I have the booklet that came with it but it only has minimal information. The freezer is OK and is keeping things frozen and very cold. Both are set at the coldest #7 setting. Refrig is not keeping contents cold and barely cool. It shows about 60� on a thermometer I placed in a glass of water inside. I noticed this lack of really cold contents a couple days ago. The refrigerator fan/motor can be heard running and air is circulating. I have pulled the frig a few feet away from the wall to see whats behind it. Nothing appears to be broken. I have emptied out most items that must be kept cold... including some medications. I do not have the ice machine hooked up and operating. Is refrigerant needed that should be refilled? Could this be due to age? Am I looking at having to buy a new refrigerator? or can something like this be repaired? Kenmore model #596-79872990 thanks for your input

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Anonymous -
October 13, 2011
A:

Thanks for sending the additional information and the model number of the refrigerator.

Since the freezer is cold, we can assume the refrigerant level is ok in the refrigerator.

The problem with your refrigerator is probably the airflow from the freezer into the refrigerator. This can be caused by a blocked return air duct located under the crisper drawers in the refrigerator section.

There might also be a problem with the damper control in the top rear of the refrigerator. The refrigerator should be repairable.

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Jimmy K -
Sears Technician
October 14, 2011
A:

Similar problem as described above. Freezer very cold, but fridge temp above 50. I hear no fan running above. And this has happened 3 - 4 times over the past couple of months. We have a thermometer and, with moderate setting, we can see that the fridge stays at 40. But temp rises intermittently. Other times, the fridge "recovered" and cooled down to optimal temp. But it's not coming back this time. I have an appointment with Sears service this Fri 1 - 5. But would just as soon go ahead and buy a new fridge now instead of waiting for repair estimate ($75 +) that does not make economic sense. Fridge is clean, inside and out and rear. Checked air duct returns also, as per above. OK. Could this be a thermostat issue?

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Charles -
October 16, 2013
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Q:

Installing icemaker D7824706Q

A:

Good morning... I did a search using the ice maker's part number and found a couple of links I have provided for you below. The first offers instructions for the installation. The second offers a page that will bring up a full page of like issues. I am concerned about you stating that the wire harness is missing. Have you contacted Sears Parts Direct.com?? I hope this will help you. Keep in mind that you will be hearing from an expert within the next two business day. Have a nice day.

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Henry -
October 21, 2012
A:

Thank you for your question. I understand your concern about the icemaker. The information you have received is very good. I'm also attaching a picture of how this icemaker mounts in the freezer. This model shows to already have an icemaker installed. This indicates there would be a wire harness and water valve already on the unit. Now, if there is no icemaker, then the harness should still be there for an icemaker. It may be behind the back panel, if you cannot see it. This would require taking everything out of the freezer, so the back panel can be taken out. Be sure to disconnect the power first. If the harness # 10525901 is not there, it's available at http://www.searspartsdirect.com/partsdirect/part-number/10525901?searchModPar=10525901&pathTaken=partSearch&prst=0&shdPart=&sid=MMLxexpertxmerch . I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
October 23, 2012
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Q:

Is our Kenmore Refrigerator still under Warranty?

A:

It is always a little frustrating when an appliance starts acting up on us. I'm sorry to hear that you are having some issues with your Kenmore refrigerator. I did some research at Managemylife website and found an expert answer to a similar question that may help until your expert can respond. I have attached the link below so you can check it out. If you do decide to schedule service and have a qualified technician assist you, I have attached a link to SearsHomeServices.com. They will be able to verify the status of your warranty there. I hope the links below will help you.

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James -
March 14, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the refrigerator. I have looked up the warranty on this model. This refrigerator had a one-year warranty on the whole unit and a five-year warranty on the sealed system. According to our records, the refrigerator was built in 2000 and does not have any warranty left. If by chance, you might have purchased an extended warranty I recommend calling our customer service line. They will be able to see if you have an extended warranty. Their number is 1-800-469-4663.

If you do not have a warranty, I recommend having a service technician diagnose the refrigerator. The reason is I have seen customers replace refrigerator because it stopped cooling and the only problem was a loose connection or an inexpensive part failure. You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
March 14, 2012
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