Model #59679274992 KENMORE Bottom-Mount Refrigerator

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Error Codes

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Question and Answers

Q:

Changed thermostat, still doesn't work??? 59679274992 Kenmore Refrigerator

A:

 Thanks for the information about your refrigerator model 596.79274992 sorry you are having a problem; I will be glad to assist you.  Based on your description I would have also suspected the temperature control to be the issue.  The part number for that control is C8946703, is this parts you replaced? If the parts number matches then the next component to check would be the defrost timer that is mounted in the machine compartment where compressor and condenser fan is located. When the refrigerator will not run at all the problem is usually one of these components, however there may be a wiring issue that will need to be tracked, see the wiring diagram on the back of the unit or a sheet behind the front toe plate. Here is a link to the temperature control with picture. Here is a link to Defrost timer with a picture also. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
November 05, 2013
A:

Can I check the Temp. control with an Ohm meter? What should it test at?

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Julie -
November 05, 2013
A:

Hi Julie, there are two terminals on the temperature control, when it is on and set high there should be continuity between the two terminals with wires off. Single throw contact either open or closed, closed will run the unit open shuts it off. Ron H.

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Ron H -
Sears Technician
November 06, 2013
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Q:

I have a Kenmore fridge model#596.79274992

A:

I know that it can be very frustrating to have issues with your refrigerator. There are several parts in the unit that can cause it to stop working. You could have a problem with the compressor, the fans, the control, the defrost, or the thermostat. In order to know which part is causing the problem you will need to provide a bit more detail on the issue. You will need to test some of the parts to find the correct one, so you will also need an ohm/volt meter. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 20, 2013
A:

I have a digital Ohm meter so please let me know how I can test the parts. The night it stopped working there was frosted air coming into the fridge compartment (you cold see it). I thought it was too cold so I turned down the freezer compartment temp. Not sure how old this model is but I'll tell ya it holds the cold, this happened on a Wed.night and it was Friday morning before I realized something was wrong.

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Julie -
October 20, 2013
A:

Julie, is the refrigerator working? Do you hear the compressor running? Do you hear the fans running? Is that a large amount of frost on the coils or the back of the freezer? Please let me know. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
October 21, 2013
A:

Nothing, no fan or compressor. no frost on the coils.

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Julie -
October 22, 2013
A:

Nothing, no fan or compressor. no frost on the coils.

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Julie -
October 22, 2013
A:

Julie, below I have added images of the testing information and a wiring diagram. You will need an ohm/volt meter for the test. I would suggest you start with the compressor, and then test the fan motor. If you are not getting any resistance on this, check to make sure there is power going to the unit. If there is then check the defrost cycle and thermostat. Please let me know if there is anything else you need. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
October 22, 2013
A:

Didn't get the diagrams. As soon as I find the thermostat I will test that too.

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Julie -
October 22, 2013
A:

I have provide links to the images above. I would suggest trying a different web browser to view them. Please let me know if you are still having issues. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
October 22, 2013
A:

Still having issues.Will try different browser.

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Julie -
October 23, 2013
A:

Still having issues.Will try different browser.

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Julie -
October 23, 2013
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Q:

How to test parts? 59679274992 Kenmore Refrigerator

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when there is trouble with the refrigerator.

Glad to help out.   Im  looking at your Kenmore model number 596.79274992.

Good questions so let me help out.  On the thermostat the Ohms should be 56k 

The timer defrost mode contact pair 1-4 = open contact pair 1-2 = 0.7 ohms.

 

If you have further questions please let me know.

Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
October 25, 2013