Model #59677609801 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

rattling sound starts and won't stop 59677609801

A:

The rattling sound it's making when water is dispensed could be caused by to high of water pressure. Take the new filter out and install the by-pass plug and then dispense water and then see if it still makes the rattling noise. If it makes the same noise with the filter removed and the by-pass installed, then it will likely need a new water inlet valve assembly. I would also check the water supply to the refrigerator. Turn off the water, disconnect the water supply and place the end of the water supply tubing in a bucket. Turn the water back on and confirm you have good water pressure and volume.

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Joey S -
Sears Technician
December 22, 2014
Q:

Constant popping and knocking 596.77609801

A:

Thank you for the additional information and there is not any recalls or service flashes on this model, however the symptoms you described are inline with the service flash on an other similiar model with the noise coming from the tubing for the compressor. The kit pn  W10266810. The directions are included in the kit as well. I hope this information helps with your troubleshooting. I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. If you have further questions please resubmit your question for further information.

 
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SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.
 

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Sherman_G_Wallace -
Sears Technician
July 03, 2014
Q:

Lights not working in refrigerator 59677609801 Kenmore Elite Bottom-mount refrigerator

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014

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