Model #59676252700 KENMORE ELITE Bottom-Mount Refrigerator

  • Cabinet
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  • Freezer Liner
    3 Results
  • Freezer Door
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Shelf
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

i have a bottom freezer Kenmore refrigerator 76252, 3 years old. Starting to show excess icing in the freezer and water leaking on the floor. Why?

A:

Having a working refrigerator is very important. The refrigerator icing up and leaking water can be very concerning. I found some information for you that I am hoping will help you until your expert answers your question. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you out.

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Marc H -
July 16, 2012
A:

I removed the metal back panel and it looked like the white plastic evaporator drip pan is cracked on one corner. Could it be that the water is leaking from that? The pan is only about 3/4" tall, but the crack in it's corner is top to bottom. I'm thinking of crazy gluing or taping it together. What do you think? THANKS!

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Takanori -
July 16, 2012
A:

Is the white plastic tray right below the fan the drip pan for the 596.76252700 Kenmore Elite Refrigerator model? There were actually two tears in the plastic pan, both on the corners of the pan. Could this be the cause of the water dripping on the floor? The digital display does not show any error codes so hopefully it's not a defrost problem.

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Takanori -
July 16, 2012
A:

BTW, is the part list for this model available on the managemylife site? Couldn't find it anywhere. THANKS!

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Takanori -
July 16, 2012
A:

Thank you for your question. I understand your concern about the icing and water leak. This type of problem is generally caused by a frozen drain. The drain pan (# 20 in picture) is located directly under the evaporator and is generally a metal tray. Every time the unit goes into a defrost cycle, water will run down into the freezer, instead of down the drain. The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking. Here is a link you can access for the parts breakdown you requested http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-elite-Parts/Refrigerator-Parts/Model-59676252700/0583/0161000?pathTaken=&prst=0&shdMod=59676252700&sid=MMLxexpertxmerch . If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
July 19, 2012
A:

Thanks for the expert answer. I talked to a Sears tech and he basically said the same thing. Good job! Appreciate it greatly!

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Takanori -
July 23, 2012
A:

Takanori, thank you for using Manage My Life.

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Scott D -
Sears Technician
July 24, 2012
A:

Well, on 7/27/2012, I took everything out of the refrigerator and let it defrost. I left the refrigerator off and all doors both top and bottom open for 11 hours, which should've been long enough to let any ice frozen up in the defrost tube to melt. I didn't use a hair dryer since I don't have one. After plugging it in and watching it for a day or so, I didn't see any water and assumed the problem was resolved. Today 7/31/2012 I checked the bottom under the fridge and it has the same amount of water leaked onto the floor. Could this be a problem due to more than a frozen up/clogged with ice defrost tube? Thanks for your help and reply!

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Anonymous -
July 31, 2012
A:

Well, on 7/27/2012, I took everything out of the refrigerator and let it defrost. I left the refrigerator off and all doors both top and bottom open for 11 hours, which should've been long enough to let any ice frozen up in the defrost tube to melt. I didn't use a hair dryer since I don't have one. After plugging it in and watching it for a day or so, I didn't see any water and assumed the problem was resolved. Today 7/31/2012 I checked the bottom under the fridge and it has the same amount of water leaked onto the floor. Could this be a problem due to more than a frozen up/clogged with ice defrost tube? Thanks for your help and reply!

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Takanori -
July 31, 2012
A:

It's possible there could be a something that could be trapped in the drain, that will need to be removed manually from the drain system. This would probably require a technician to make this type of repair. However, if the drain was frozen, it will depend on how deep the ice went, as to how long it will take to thaw. I always recommend leaving the unit off at least 24 hours and leave the freezer door open, to make sure it has had enough time to thaw.

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Scott D -
Sears Technician
July 31, 2012
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