Model #59676059702 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

Kenmore Refrigerator too warm

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Alina F. -
October 15, 2011
A:

Thank you for your question on why your refrigeration is too warm.

There could be a number of reasons why your refrigerator is warm.

The temperature control needs to be set to the normal cool position.

The refrigerators compressor may not be running.

If it is running the evaporator in the freezer section may be frosted up and blocking the air to the refrigerator section.

The defrost timer for putting the refrigerator in and out of the defrost cycle may have failed.

If you can please tell me what is working or what is not working.

Do you have frost on the back panel inside the freezer?

Can you tell if you can hear the compressor in the back running?

Please reply with what you have found and we can continue to troubleshoot with that information.

Sam A.

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Sam A -
Sears Technician
October 17, 2011
A:

The temperature control is set at 7 (highest) I vacuumed the coils, which had dust on them air is coming out the vent in the back. Does that mean the compressor is running?

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Lynn -
January 29, 2012
A:

The model number is 467605900B2. The vents in the back of the freezer all look good; They are not frosted up. The freezer is on the bottom on this unit.

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Lynn -
January 29, 2012
A:

Thank you for the update on the refrigerator. The model number will be on the inside of the refrigerator section on the wall or ceiling and it has a three digit number and then a dot and then the rest of the model number. Example: 106.XXXXXXX or 596.XXXXXXX. 795.XXXXXXX. If the fan is running under the unit the compressor should be running but may not be. Cleaning all the dust out is a great idea. Please verify the model number so I can help you further. Sam A.

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Sam A -
Sears Technician
January 30, 2012
A:

Thanks! I took that number off the back of the unit. The correct model number is 596.76059702 Our outside temperature was about 40 degrees today. I unloaded everything from the refrigerator and put it outside before work. I then unplugged the refrigerator to hopefully eliminate any iced up ventilation or fans. I will now clean the unit and plug it in to see if that helps. What else can I do to diagnose the problem.

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Lynn -
January 30, 2012
A:

Thank you for the update on the model number Lynn: The warm refrigerator on this model may be caused by the cold air return going back into the freezer frosting over and stopping the cold from coming into the fresh food section. Also you could have a problem with the light staying on from the door needing some shims under the hinge. If the door strike is not fully depressing the light switch it may be staying on at times and keeping your refrigerator warm. Once you have the refrigerator running again after you have cleaned it I would weight a couple of days to see if the problem returns. You can open the refrigerator door and feel the air flow coming out of the cold air damper on the back wall of the refrigerator and then open the freezer door to see if the air flow out of the damper increases. If it does then the return air may be frosted over and will need a service kit to help improve the air flow and reduce frost build up on the return air vent. If the air from the damper does not improve when you open the freezer door then I would suggest manually opening the air damper if you cannot feel much cold air from the damper air duct. Please let me know if turning the refrigerator off and then restarting it helped the refrigerator temperature. If it did not then perhaps the air damper is not opening as it should. Sam A.

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Sam A -
Sears Technician
January 31, 2012
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