Model #59676053701 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers

Q:

Refrigerator repair 59676053701 Kenmore Elite Bottom mount refrigerator

A:

Thank you for choosing sears I would be happy to help you with your refrigerator. Upon researching model596.76053701; based on the description provided, it sounds like you may need to replace the damper control. The damper control lets the cold air from the freezer go into the refrigerator section to keep it cold. When the damper control fails it can stay shut and not allow refrigerator to get cold air from freezer, then the refrigerator does not reach desired temperature. I have posted a link below of the damper control.

I trust this information will help you, have a great day.

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CarlosZ -
Sears Technician
January 13, 2015
Q:

Warranty ? 59676053701 Kenmore Elite Bottom mount refrigerator

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

You will need to contact our service department to see if the refrigerator is covered. 18004MYHOME.

 
You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
January 12, 2015
Q:

How do I access the drain pan on a kenmore elite refrigerator with a bottom freezor

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. . I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you. Hope this helps!

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Priscilla V -
February 02, 2012
A:

I looked at the reply that I got. My refrigerator is a Kenmore Elite 596.76053701 will this answer still apply? The drain pan is something that usually has to be emptied and cleaned why was it put into an inaccessable place?

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Donald -
February 03, 2012
A:

Thank you for your question. I understand your concern about the odor. Normally, the drain pan does not require cleaning. The drain will be in the back of this unit (# 8 in picture). To access the drain pan will require removing the back panel cover. Be sure to disconnect the power first. I�m attaching some instructions (second image) to access the pan. Be very careful not to damage the refrigerant lines when lowering the base assembly. If the odor is from the drain pan, usually cleaning it with warm water and mild detergent will correct this problem. Placing a couple of Clorox tablets in the pan also helps. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
February 03, 2012
A:

I had the exact same thing happen to my Kenmore Model 253 74t19240R refidgerator! I had this awful smell in my kitchen and finally identified it coming from my refridgerator. I removed the grill and discovered the overflow could not be removed. My manual said I could access from the back but after partially removing the panel I noticed it was impossible to get to the pan. Solution: using a flashlight and a wet vac I was able to get that nasty brown stuff cleaned out of the pan. What appears to have happened was when the the refridg was installed 6 years ago they delivery guy didn't pull the pan down so the water was collecting for six years. With an old rag and a little bleach I'm good to go! BE SURE TO UNPLUG THE REFRIDGERATOR BEFORE CLEANING

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MJ -
January 27, 2013
A:

Same problem. The instructions from Scott D for removing the drip pan involves raising the fridge 4" on blocks and removing structures to get at the pan. I see this as a design problem--customers will have a need to remove the pan because over time, you will have a spill in your fridge. The designers are expecting only water but even at that, if you have hard water, you're going to have a problem eventually. I'm looking at the front of the fridge. You "could" slide the pan out the front, after removing the water filter assembly with only 3 screws. I say "could" because the hoses are too short to allow you to move it out of the way. This method would also involve bending down a thin piece of sheet metal that holds the front of the pan from moving forward. It was also taped for transport as was the back bracket (cut the tape, obviously.) So now I'm stuck unless I want to try pulling the water tubes off the water filter assembly. I'm highly reluctant to do so. There is brown stuff--there is weird white stuff growing in their! That's a potential hazard. Think Legionaries disease. The manufacturer must absolutely make this so the pan can be frequently removed and cleaned by a customer. I'll be checking for that on my next fridge purchase--who thinks to ask what should be a given? I'm an unhappy customer. :-(

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Allen -
July 06, 2013
A:

I meant 'there' not 'their' of course. And I have the side-by-side but it is the same problem.

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Allen -
July 06, 2013
A:

SOLVED for my side-by-side Kenmore Elite. Was able to slide out from the front. I'm not recommending, I'm just reporting what I did. 1. Removed front grill. 2) Removed water filter. Two screws plus one screw on a supporting wire bracket. 3) You can't move the water filter assembly out of the way so on back of fridge I unscrewed the bracket holding the hose that was hung up. Also, hile back there, remove back cardboard because you'll need to cut the packing tape holding the pan in place. 4) In front, move the water filter assembly to your left. 5) Then I bent down the thin sheet metal that keeps the pan in place, also cut packing tape that was there. 6) I easily slid out the pan. 7) Cleaned, replaced, bent up sheet metal. Replaced all parts. Ta da! :-)

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Allen -
July 06, 2013
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