Model #59675264701 KENMORE Bottom-Mount Refrigerator

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Question and Answers

Q:

Ice maker quit working

A:

Ice makes every drink that  much better so when ice maker isn't working correctly it can be really frustrating. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician. Click here. Have a nice day!

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Dezeray S -
June 19, 2013
A:

 

Thank you for choosing ManageMyLife.com and allowing us to help you. This is not the time of year to have an issue with an ice maker. Most icemakers will have a way to manually advance them into a cycle, which can sometimes help determine, what could be causing the problem. If the icemaker will not cycle at all, it could be a problem with the icemaker itself or the control board. If it does cycle but does not fill, it could be a problem with the water valve or the icemaker. If you have not changed your water filter in the last six months that could cause a water flow problem. To check water flow, it should be able to dispense about 3 to 6 ounces of water in about 5 seconds from dispenser. Occasionally, for no apparent reason, cubes can and will get jammed, requiring you to manually remove them. If you are using a lot of crushed ice, after doing so, put it back into your standard ice mode and drop a couple of reglar ice cubes to clear the ice chute of crushed ice. This will prevent an ice jam.

If you have any follow-up questions, please continue our conversation on this existing thread.

If you decide to have it repaired at your home by a Sears technician. Click here to schedule service online at the Sears Home Services website. A 10% discount coupon is available when service is set on line.


Thanks again for choosing ManageMyLife.com

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James -
Sears Technician
June 19, 2013
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