Model #59675232401 KENMORE Bottom-Mount Refrigerator

  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Controls
    3 Results
  • Refrigerator Shelving
    3 Results
  • Interior Cabinet & Freezer Shelving
    3 Results
  • Evaporator Area & Rollers
    3 Results
  • Compressor
    3 Results
  • Cabinet Back
    3 Results
  • Ice Maker
    3 Results
  • Supplemental Information
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Kenmore fridge not cold, but freezer is... 596.75232401

A:

Hello, I don't know the answer to your question - but maybe you could help me out. We have the same refrigerator model, but I don't know my program code? Could you tell me the program code of this model? It's located inside the refrigerator on the chrome sticker. It starts with "Code:" and should be a 2 digit number. I can't get my refrigerator started without it :(

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Ami -
April 20, 2015
A:

Thank you for your inquiry on your Kenmore Refrigerator, Model: 596.75232401 From reviewing the details on your model, the defrost system failed to defrost the evaporator coil and it is frosted over. When the evaporator coil frosts over air can't circulate through it enough so the cold air that would be cooling the refrigerator section is not getting there.

The damper control that determines how much air flows into the refrigerator section is not opening. The damper assembly should work immediately after being replaced. The temperature inside the refrigerator will take 12-24 hours to show improvement.

If the refrigerator does not work after replacing the damper, the belt, belt tensioner, or the refrigerator section control knob might be slipping or not adjusted correctly. The control knob and damper assembly have to be adjusted properly. Be sure the control on the damper is set to the warmest position when the control knob is at the warmest position.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
April 24, 2015
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Q:

Kenmore fridge freezer cold, fridge warm 59675232401

A:

Thank you for your inquiry on your Kenmore Refrigerator, Model: 596.75232401 From reviewing the details on your model, the defrost system failed to defrost the evaporator coil and it is frosted over. When the evaporator coil frosts over air can't circulate through it enough so the cold air that would be cooling the refrigerator section is not getting there.

The damper control that determines how much air flows into the refrigerator section is not opening. The damper assembly should work immediately after being replaced. The temperature inside the refrigerator will take 12-24 hours to show improvement.

If the refrigerator does not work after replacing the damper, the belt, belt tensioner, or the refrigerator section control knob might be slipping or not adjusted correctly. The control knob and damper assembly have to be adjusted properly. Be sure the control on the damper is set to the warmest position when the control knob is at the warmest position.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

Read More
Gerry 93 -
Sears Technician
April 24, 2015
Q:

Ice Crystals formed on my bottom freezer.

A:

I'm sorry to hear that you are having some difficulties with your freezer, frost can be a hassle to get rid of. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assistance for you.

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Joseph P. -
December 13, 2011
A:

If left alone, eventually the crystals will go away as the freezer cycles and does its thing. If you really want to get them out you will need to empty the freezer and wipe down the inside, where the crystals are, with a wet (warm) rag and then dry it really well. Then put the stuff back in it and things will return to normal.

If nothing else, wipe down an area and dry it so you can monitor if the crystals are still forming as that can indicate a problem.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
December 15, 2011
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