Model #59671104101 KENMORE Bottom-Mount Refrigerator

  • Door Handles/accessories
    3 Results
  • Controls/light Covers
    3 Results
  • Evaporator/freezer Control
    3 Results
  • Shelving Assembly
    3 Results
  • Cabinet Back/water Valve
    3 Results
  • Mahcine Compartment
    3 Results
  • Insulation And Roller Assembly
    3 Results
  • Light Switches/drain Funnel
    3 Results
  • Door Assembly
    3 Results
  • Icemaker Assembly
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

kenmore 21 ft. bottom freezer refrigerator

A:

I am sorry that you are having some difficulties with your freezer. I suggest you add to the thread of this question and include the full model number of your freezer so that the expert can provide you with a more detailed answer. I did manage to find a link that will guide you in finding the model number. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
April 02, 2013
A:

Thanks for the information on your bottom mount refrigerator, I will be glad to assist. Normally if the freezer is not defrosting the fresh food section will not cool because air flow is restricted.   If there is a defrost problem there will be frost covering the evaporator cover in the back of the freezer section,(not ice but frost).If you could inspect the freezer section and report back including a complete model number off the refrigerator I will be better able to assist.  If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
April 04, 2013
A:

the model number is 59671104101 if not defrost timer what would be your best guess?

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david -
April 10, 2013
A:

Hi David, If the freezer back evaporator cover has frost all over it top to bottom side to side then yes there may be a defrost issue, it could be the defrost control, defrost heater or defrost by-metal. The most common part to fail would be the timer. This frost collection would block air flow to the fresh food section and it will not cool. If there is no frost on back evaporator cover, and ice spots instead then you may have a sealed system issue, compressor not pumping, Freon loss, or system restriction all requiring a certified refrigeration technician to service. Ron H.

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Ron H -
Sears Technician
April 11, 2013
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Q:

How to install gaskets

Q:

How come the freezer will cool to 15 degrees on number 7 setting?

A:

Cleaning the coils on the Kenmore refrigerator is part of maintaining your refrigerator and should not of affected the cooling of the freezer. I am providing a few links with similar issues on other refrigerators. This information may be helpful while waiting for an expert response.

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Anna T -
May 18, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your refrigerator not cooling properly. We are here to help. Cleaning the condenser coil is part of normal refrigerator maintenance. The thermostats would not be damage by the way you cleaned the coil. They are located in the refrigerator and freezer compartments. However you could have damaged the condenser fan. Remove the back cover and check the fan. If it is not running, unplug the refrigerator. Next, remove the fan and clean it. Install the fan and plug the refrigerator back in. If the fan motor does not work or turns slowly replace it. Now, if it works, check the freezer temperature after 24 hrs. Also check the door and make sure they a sealing properly. If the problem is still not fixed, you have a problem with the seal system. I recommend a Sears Technician fix the problem. I hope this helps.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
May 21, 2012
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