Model #59669272990 KENMORE Bottom-Mount Refrigerator
Parts Diagrams (10)
Ice maker not making ice 31% of repairs
Water under crisper drawers 30% of repairs
Not cooling at all 25% of repairs
Frost buildup in freezer 24% of repairs
Water dripping on floor 21% of repairs
Not running 17% of repairs
Freezer not cold enough 11% of repairs
Needs routine maintenance 11% of repairs
Question and Answers
Age of appliace 596.69272990
Thank you for your inquiry on your Kenmore refrigerator, Model: 596.69272990. From reviewing the details on your model, it appears that your specific model is a 1998 model which would make it 17 years.
I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day.
Refrigerator and freezer will not cool after being unplugged for a few months.
I understand it's very important for refrigerator to be working properly, there are things that belong inside a fridge and require to stay cool. So, I did some research and I found a question in the Manage My Life website that was similar to the one you asked. I think this question will give you some helpful information. I'm attaching the link below, while your waiting on an expert answer. Good Luck!!!!!! http://www.managemylife.com/mmh/questions/160644-my-kenmore-refrigerator-model-59669272990-was-unplugged-for-a-month-now-wont-get-cold-is-there-a-reset-button
Thank you for your response, but none of those seem to fit my situation. I have had it plugged in for a week now with no food in it and it still will not get cold. It is inside with a temperature range between 65 and 75. There should be adequate air flow around the unit. Also, it has never been stored on it's side, even when moving it. It was never tipped more than 40 degrees from upright during the move and there was no sign of any fluid leakage. Do you have any other suggestions? Thanks!
I'm sorry you are having this problem. No, there is not a reset button and storing or disconnecting a unit for awhile should not affect it. Unfortunately, sometimes it will cause this type of problem. Even when it hasn't been tipped over, the system will develop a problem. Usually, it will be a restriction but sometimes it turns out to be a low charge or compressor problem. There is no way to tell you what happened because it's a sealed system but this does sometimes happen and with all brands. This will require a technician to check the seal system. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . Thank you for using Manage My Life.
How do you test the defrost thermostat before you spend the big bucks on the technician?
First, make sure the temperature in the freezer is below 15 degrees. Disconnect the power from the unit and also disconnect the wires connected to the thermostat. Now, place the meter leads on the 2 thermostat wires and check the continuity or resistance. The meter should either beep or show zeros in the display. If there is no beep or nothing in the display, the thermostat will need to be replaced. I hope this helps you.
Where is the drip pan located?
The drain pan (# 292 in picture) on this model is located under the unit on top of the condenser coil. This is a very difficult drain pan to access (see attachement) and I strongly recommend having a technician perform this job. The complete compressor basepan assembly has to be lowered and care needs to be taken not to kink any of the refrigerant lines. I'm listing a site you can check to have a technician come out. Here is a link for the website: Sears Home Services . If you need more assistance, please resubmit your question, with additional details.
Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.