Model #59669142990 KENMORE Bottom-Mount Refrigerator

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Question and Answers

Q:

Where can I find the wiring diagram for fridge model 596.69142990

A:

Thanks for contacting manage my life about your refrigerator; Here is the diagram you requested.  Ron H.  

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Ron H -
Sears Technician
December 02, 2013
Q:

our fridge is not cold enough

A:

Good morning..... I can fully appreciate you dismay over your refrigerator not staying cold enough. Consider dry ice as a preservative. It will keep food frozen and you can find it through the Yellow Pages. There may be something blocking the vents (food, frost, etc) . I did locate a link that will discuss this situation in greater detail. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might wrong with your refrigerator and have a nice day

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Henry -
January 13, 2013
A:

Thanks for the information about your refrigerator not cooling, sorry you are having this problem.
Based on the information provided, that the freezer is working okay but the fresh food is not I would say that there is a blocked air flow from the freezer to the fresh food section. This can be caused if the defrost system is not operating correctly. If there is frost covering the back freezer panel it�s a good sign that the coils are not being defrosted and I recommend calling for service.
Excessive frost on food in freezer and frost on the back panel would indicate that a door has been left open and warm air has entered and caused the problem. A manual defrost would solve this issue.

I hope this helps, if you need additional assistance please reply with added details and I will be happy to respond.

Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
January 14, 2013
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Q:

Hello, I have a Kenmore refridgerator, model number 596.69142990, and for some reason the refridgerator part is not cold anymore, The freezer part seems ok

A:

A Refrigerator is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Priscilla V -
October 24, 2011
A:

Thank you for your question. I can understand your concern. This problem will occur, if the return air duct gets blocked or restricted. To check this, feel the air flow coming out of the air diffuser. It will probably be weak. Now open the freezer door and if the air flow increases, it means the return air vent is restricted. Pull out the left crisper drawer and check the vent in the back corner, to see if something is covering it. If there is something on top of this vent, remove it and the fridge section should start cooling again. If there is nothing on top of it, then the duct itself will be frozen. In this case, turn the unit off for approx. 24 hours to allow it time to thaw out and leave the door open. There is also a heater kit # R0131581 to prevent this from happening again. It's available at SearsPartsDirect . This is a difficult kit to install and a technician will be needed to install it. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
October 25, 2011
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