Model #59665232404 KENMORE Bottom-Mount Refrigerator

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Question and Answers

Q:

How to do a forced defrost 59665232404 Kenmore Bottom-mount refrigerator

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

I have attached the instructions to force the defrost in your refrigerator. I have also attached the service to test the defrost thermostat. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 28, 2015
A:
Natasha12 -
Sears Technician
July 28, 2015
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Q:

Intermittent water under the unit. We discover it when it runs through the floor and into the basement. 59665232404 Kenmore Bottom-mount refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
May 02, 2013
A:

Thank you for contacting ManageMyLife.com regarding the intermittent water leak under your refrigerator. I'm happy to help you today.

Looking into the parts list diagram for your model, I do not see that your unit has a ice maker or water dispenser. If this is the case and your refrigerator is not hooked up to a water supply line, the most likely reason for the water will be from the drain system. It could be a leak in the drain pan or the pan could be overfilling. If the humidity in the area is higher then normal, it can cause an excess amount of water drainage and cause the pan to overfill. When the humidity level goes back down, the water pan will stop overfilling also. If the pan is not overfilling, it's possible the pan may have a crack in it. This can be a difficult pan to check and I recommend having a technician check it.

To access the drain pan can be difficult. First disconnect power to the refrigerator. To access, the pan you will need to tilt the unit forward and then remove the screws holding the basepan (key#3, in image below), so it can be lowered. Be very careful doing this, so the refrigerant lines don't kink or break.

Other sources of leaking could be from your ice maker, if one is installed. The water supply tubing in this system could be leaking. If you shut off the water supply to the refrigerator and the leak stops, it would indicate that the leak is coming from your ice maker water supply system. If you are not able to locate the leak in the areas mentioned, I would strongly recommend having a technician come out to repair this issue. Service can be scheduled at the following link: Sears Home Services.

I really hope this information helps you today. Thank you for using ManageMyLife.com.

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Korinna S -
Sears Technician
May 02, 2013
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Q:

The back of my freezer keeps frosting up and blocking air flow to the refrigerator. Kenmore model 596.65232404 Freezer on Bottom.

A:

.I am sorry to hear that you are having issue with your Kenmore refrigerator. Managemylife.com can take the mystery out of the repair. Your expert can help you determine if you should consider replacing or repairing an appliance. I did some research for you at this web page and found an expert answer to a similar question which may shed some light on the problem. If you decide to schedule service, and have a qualified technician to assist you, I have attached the link to searshomeservices.com. I hope this will be useful until your expert can respond.

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James -
October 20, 2012
A:

Thanks for the inquiry about frost blocking air flow to fresh food section.
Frost on back panel of freezer section normally indicates that the unit is not defrosting properly or at all. Several components could be the issue and would need to be tested.
If you are experiencing frost in other areas there could be door seal problems, damper issues and a number of other causes. I would recommend calling for service, if you feel confident and have testing equipment reply with more details and I will be happy to respond.

Thanks Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
October 22, 2012
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