Model #59662842101 KENMORE Bottom-Mount Refrigerator

  • Door Handles/accessories
    3 Results
  • Covers, Hinges And Light Covers
    3 Results
  • Evaporator/freezer Control
    3 Results
  • Refrig. Feature, And Shelf
    3 Results
  • Crisper/freezer Features
    3 Results
  • Cabinet Back
    3 Results
  • Machine Compartment
    3 Results
  • Insulation And Roller
    3 Results
  • Light Switches/drain Funnel
    3 Results
  • Door Assembly
    3 Results
  • Icemaker Assembly
    3 Results
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Error Codes

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Question and Answers

Q:

Kenmore Smart Reach Refrigerator ... Not cooling..

A:

The refrigerator is very important since it keeps the food nice and cool. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assistance for you.

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Joseph P. -
December 17, 2011
A:

Thank you Beach; for the model number for the refrigerator.

You are saying that the compressor fan works but the can you tell if the compressor is running?

It should be the cooling fan down by the compressor is on.

I still believe that you have a compressor problem.

Is the surface temperature of the compressor warm or hot to the touch?

If it is warm and you can feel/hear it running then I am afraid that you may have a leak in the sealed system and it is low on refrigerant.

If it is then I would say you have a locked up compressor and it will need to be replaced.

It also could be the electrical starting mechanism on the side of the compressor that has failed.

If you unplug the refrigerator and remove the cover off the side of the compressor you may be able to discover if that is the problem or not.

Please let me know what you find and we can continue to troubleshoot with that information.

Sam A.

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Sam A -
Sears Technician
December 19, 2011
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