Model #59661852100 KENMORE Bottom-Mount Refrigerator

  • Door Handles/accessories
    3 Results
  • Covers, Hinges And Light Covers
    3 Results
  • Evaporator/freezer Control
    3 Results
  • Refrig. Feature, And Shelf
    3 Results
  • Crisper/freezer Features
    3 Results
  • Cabinet Back
    3 Results
  • Machine Compartment
    3 Results
  • Insulation And Roller
    3 Results
  • Light Switches/drain Funnel
    3 Results
  • Door Assembly
    3 Results
  • Icemaker Assembly
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Error Codes

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Question and Answers

Q:

Why won't my refrigerator defrost - food not staying cold

A:

I am understanding the frustration that you might be going throw especially when the appliances is the major item. I was able to find some information that might help you figure out what maybe causing the issue. I hope the information that the expert provides you is significant enough to get the appliance up and running.

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celene -
January 31, 2011
A:

Wow...thanks so much for the quick response, Celene. The link provided some good information...I'll see if I can locate the defrost timer. Hopefully, together with the response from the Expert I'll be able to resolve the problem. Thanks again!

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Monte -
January 31, 2011
A:

To test the defrost system open the freezer door and remove the toe plate across the front of the cabinet. The toe plate is under the freezer door.

Look on the right side of the compressor compartment for the defrost timer. The defrost timer is mounted to a bracket. There is a hole in the bracket for the defrost timer shaft. Insert a flat blade screwdriver into the timer shaft and turn it clockwise very slowly. The defrost timer and the shaft are plastic so there is no danger of electrical shock.

When the compressor and fan motors turn off, the timer is in defrost.

After 5-10 minutes you should see water running below the evaporator coil at the rear of the freezer compartment. You might have to turn the defrost timer into 2-3 defrost cycles to melt all the frost. If this works water will overflow the condensate pan under the cabinet. Put several large towels on the floor to absorb the water.

If the frost doesn't melt, you have a problem with the defrost heater, defrost thermostat, or a wire is broken to one of these parts.

To test the defrost heater and defrost thermostat, you have to remove the cover from the evaporator coil. The evaporator coil is mounted on the rear wall of the freezer compartment. You can unplug the refrigerator and prop the freezer door open for 24 hours and the frost will melt. Put towels on the floor to catch any overflow water.

You can test the defrost heater with an ohm meter. The heater should read 20-60 ohms. If the defrost heater is open, replace it. If the defrost heater is good, replace the defrost thermostat.

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Jimmy K -
Sears Technician
February 01, 2011
A:

Hey Jimmy K... Just wanted to thank you for the advice. I tried turning the defrost timer a couple of times, but nothing melted...ended up disconnecting the unit for 24 hours, reconnected it, and it's been working better than ever for the past month (fingers crossed). Thanks again.

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Monte -
March 15, 2011
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