Model #59650013100 KENMORE Side-by-Side Refrigerator

  • Facade
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Controls, Light Shield & Door Handles
    3 Results
  • Hinges, & Refrigerator Shelving
    3 Results
  • Fz Shelving, Filter & Evap Fan Motor
    3 Results
  • Cabinet Parts
    3 Results
  • Evap Assy, Drier & Rollers
    3 Results
  • Machine Compartment
    3 Results
  • Cabinet Back
    3 Results
  • Fz Lighting & Auger Assy
    3 Results
  • Ice Bucket/auger Assy
    3 Results
  • Trim & Panels
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Help with Kenmore Fridge Reprogram 59650013100 Kenmore Side-by-side refrigerator

Q:

Replacing Kenmore fridge 59650013100 computer board

A:

I know this type of information can be very helpful for you to have.  While you are waiting for your expert answer, I did some research on the unit.  I was unable to locate information that would be helpful with regards to your question at this time.  Your expert will answer within two business days.  I also added the link below to Sears Home Services, if you decide to schedule service.  Thank you for using Manage My Life.
 

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Yadira B -
March 21, 2013
A:

I believe the part number is 12620801.

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Margaret -
March 21, 2013
A:

Thank you for your question. Replacing the control board  # 12620801 in this model is not very difficult. I'm attaching some information below to remove the facade and access the control. I hope this will help you.

 If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services.

 

 

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Scott D -
Sears Technician
March 22, 2013
A:

Thank you! I will update you on our progress. Getting the fridge tomorrow . . .

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Margaret -
March 22, 2013
A:

Margaret, I will be looking forward to hearing from you.

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Scott D -
Sears Technician
March 22, 2013
A:

Hi, Scott! We finally got the part, and my husband replaced it yesterday. Easy peasy. . . . NOW, the problem is we got the same error message as another posted some time ago: S A 1 . . . I will search for that thread and comment there, but in the meantime, have you had any luck determing how to proceed from there? (I think you were the Expert on the other thread as well.)

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Margaret -
April 18, 2013
A:

Scott -- I'm not sure if this link will work, but this is the other thread: http://www.managemylife.com/mmh/questions/236547-kenmore-sidebyside-59650013100-purchased-hv-board-repair-sears-parts-direct-display-read-5-install-display-seemed-1

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Margaret -
April 18, 2013
A:

Margaret, the main control will probably need to be reprogrammed now. I'm attaching the information below to program this type of control board. If the same error code occurs after the programming, the main control board # 12002330 will probably need to be replaced. This is an expensive board and you may want to have a technician check and make this repair. You can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
April 19, 2013
A:

Hi, Scott. Thanks for this info. The instructions reference the Program Code on the Serial Plate. Where is the Serial Plate? Is it the sticker just inside the fridge, on the wall? If so, mine doesn't have the word 'code' anywhere on it. I'm attaching a picture. Thanks!

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Margaret -
April 20, 2013
A:

Margaret, this is very unusual. However, place the original control back in place and follow the instructions attached. It should give you the code for this model, to use with the new control board. I hope this will help you. If you need more assistance, please let me know.

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Scott D -
Sears Technician
April 23, 2013
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Q:

Kenmore sidebyside 596.50013100 purchased HV board for repair - Sears Parts Direct. display read S A 5 after install / this am display seemed ok - now S A 1 ??

A:

I'm sorry about the difficulties that you are experiencing with your refrigerator. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you would like assistance from a qualified technician I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond.

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James -
January 21, 2011
A:

I looked at the technical information for this refrigerator. It does not appear that the control boards need to be programmed after a control board replacement on this model. I looked at error codes but I do not see an error code that matches S A 1 or S A 5. I recommend that you have a service technician physically examine the control boards and repair this failure. Here is a link for the Sears Service website: Sears Home Services .

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Lyle W -
Sears Technician
January 22, 2011
A:

I'm having this same exact problem and this is after a technician came out and after replacing my boards. I have no idea how to repair it.

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Anonymous -
October 21, 2011
A:

There is a possibility that a code needs to be entered to program the control boards after replacing them. That code should be listed under the serial number on the sticker inside the refrigerator on the upper right wall. If you see a code such as 0202 then this indicates that you will likely need to go through a routine on the dispenser display to set that code. Reply with the full model number of your refrigerator and that code if you find one there. We will try to assist you further once we receive more information.

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Lyle W -
Sears Technician
October 22, 2011
A:

Thanks for your swift response. The model number on my Kenmore refrigerator is 596.5009100 and there is no code number listed. Also, when my refrigerator displayed the "S A 1" code on the front display, I turned off the refrigerator via the interface rather than just unplugging it. Now, the the code has the refrigerator stuck on OFF, and I can't even use the water which I could before. Can it be reset in some way?

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Anonymous -
October 23, 2011
A:

Correction: 596.50019100

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AverageGal -
October 23, 2011
A:

Thanks for updating that model number. That dispenser control may be locked. I provided some information for unlocking that dispenser in the image below. I recommend that you use that information to unlock the control. If you need more help, let us know.

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Lyle W -
Sears Technician
October 24, 2011
A:

What was the resolution to this problem? I may be purchasing a secondhand model 59650013100. And I know ahead of time that the control board needs to be replaced. You did this yourself, Anonymous? My husband is a computer guy, and may be able to do this as well. Thanks!

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Margaret -
March 21, 2013
A:

Hello Margaret. The main control board in that model is part number 12639501. That control board will substitute to the new part number 12002330. That type of control board does not appear to need any programming when it is replaced. You can access that control board by UNPLUGGING the refrigerator and removing the lower back access panel that covers the machine compartment. If you need more help, reply with additional details.

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Lyle W -
Sears Technician
March 22, 2013
A:

Hi, Lyle. We did just successfully replace the control board. Now we have the same problem as the original poster and Anonymous, with the display reading S A 1. I'm scared to do anything until I ask for further info, what steps were taken to remedy, etc. Thanks for any help you can offer.

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Margaret -
April 18, 2013
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