Model #58715142401 KENMORE Dishwasher

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Question and Answers


Dishwasher problems


A Dishwasher is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. . If you do decide to schedule service and have a qualified technician help you, I have also attached a link to I hope these links provided assist you.

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Priscilla V -
December 14, 2011

Hi Rebecca,

Thank you for submitting a question to Manage My Life.

From your description it will most likely be a timer. But, without knowing when the dishwasher stalls, where the hum is coming from and doing additional troubleshooting it is difficult to say. I am including the tech sheet for this dishwasher in the images below. The diagnosis of this issue will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have an ohm/volt meter and are confident in your technical abilities, please reply below and I will be happy to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance please reply to this post.


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Landell -
Sears Technician
December 16, 2011
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Why won't my Kenmore dishwasher clean properly?


Here are some tips that may help you with your cleaning problem in the dishwasher:

  • Check the incoming water temperature for your dishwasher. Run the kitchen hot water tap for 1 minute and then fill a glass with water. Check the water temperature with an accurate thermometer. You should measure at least 120 degrees F. If the water temperature is too low, I recommend adjusting your water heater. If water temperature is too low, it will not dissolve the detergent properly.
  • Make sure that you do not block the dispenser door from opening when loading the dishwasher. Do not block spray patterns to the dispenser.
  • Check the dispenser for a build up of old detergent that could inhibit the operation. Clean the dispenser if necessary.
  • Use only fresh, dry powdered dishwasher detergent in the dishwasher. If powdered detergent is stored in a damp environment (under the sink) it will deteriorate and start clumping together. This type of detergent will not dissolve properly. Store the dishwasher detergent on an upper shelf in a cabinet where it will stay dry.
  • Check your spray arm for splits or cracks. Check the holes for deposits that could inhibit proper spray. Clean the holes with a wooden toothpick or skewer is necessary.
  • Make sure that the dishwasher is filling properly. The water level should fill up so that it is just touching or nearly touching the heating element. If the water fill level appears to be low, manually add some hot water with a container and see if the washing performance improves. If it does, then you may have a problem with the inlet water valve or a clogged screen on the inlet water valve.
  • To check the spray pattern, place some coffee cups upright in the top rack of the dishwasher in various spots. Start the dishwasher and let it spray for about 5 minutes. Crack the dishwasher door to stop the spray. Open the door fully and check the level of water in the coffee cups. This will check the volume of water and coverage delivered by the spray arm. If the above tips did not help and the pump is weak, you may need to call a service technician to diagnose and repair the dishwasher.
If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
February 27, 2009

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