Model #58714113400 KENMORE Dishwasher

  • Control Panel
    3 Results
  • Door
    3 Results
  • Tub
    3 Results
  • Motor & Pump
    3 Results
  • Frame
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  • Racks
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Troubleshooting

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Question and Answers

Q:

Not washing dishes 58714113400 Kenmore Dishwasher

A:

Thanks for contacting manage my life about your dishwasher model 587.14113400; sorry to hear you are having a problem, I will be glad to assist you. Based on your description of the issue (not hearing water circulate) I would make a couple suggestions.  First check the movement of the spray arms; they should rotate manually with ease. If they do not spin freely disassemble and clean. If they do spin look at the small hole in the spray arms, if they are clogged they will not operate correctly, remove and clean.  (remember you must have adequate water in tub for the spray arms to rotate during wash cycle so after fill check water level, there should be a minimum of 1 inch water covering bottom of the tub poor water supply is normally cause by a bad inlet valve assembly.  _Always disconnect power supply before servicing the appliance and when testing live voltage be sure to wear proper safety equipment (gloves and eye protection) also be aware of sharp metals on product_Last there could be a problem with the wash motor not coming on at all if this is the case then it will need to be tested for power supply. Should you determine you need parts here is a link to Sears Parts Direct. I hope this helps you determine the cause of your issue, if you need more help reply with added details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.    

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Ron H -
Sears Technician
September 19, 2013
Q:

Dishwasher leaking

A:

A dishwasher leak can be an inconvenience and cause some water damage. I am adding a link below to help you with your question while you wait for your expert response.

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Joseph P. -
March 12, 2012
A:

From the description you give I suspect the water delivery tube is the source of the leak. It has a gasket that may be missing or torn. Another possibility id onr of the four sump retainers is loose. The images below my be helpful to you. Remember to turn the power off first. Take a look and reply to me with any additional details or questions for further assistance.

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Fred M -
Sears Technician
March 13, 2012
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Q:

my dishwasher gets stuck inbetween cycles is it the timer?

A:

I understand how important it is for your dishwasher to be shutting off properly so that you are not wasting any electricity and I hope to be of some help. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my links our useful.

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Dezeray S -
March 09, 2011
A:

Thank you for your question and I understand your concern. There will be times the timer will stall and not advance while the dishwasher is in a thermal hold. During the thermal holds the heating element comes on which heats the water to boost the water temperature. It must heat the water during the wash cycle to 117 degrees and it also must heat the rinse water to 122 degrees before the thermostat will close and cause the timer to begin advancing normally again during the wash and rinse cycles.

So, if the water temperature is too low entering the dishwasher it will cause the timer to stall longer until the water temperature rises and causes the thermostats to close. Make sure your incoming water temperature is a minimum of 120 degrees. Run the hot water at the kitchen sink until it reaches its hottest temperature before starting the dishwasher and will shorten the thermal holds.

If the heating element is working and the incoming water temperature is a minimum of 120 degrees and the timer never advances after allowing plenty of time to reach 122 degrees then it may have a faulty temperature boost thermostat or you may need to adjust the position so it's making good contact with the bottom of the tub.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
March 10, 2011
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