Model #56561209000 KENMORE Countertop Microwave

  • Cabinet
    3 Results
  • Switches And Microwave
    3 Results
  • Door
    3 Results
  • Control Panel
    3 Results
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Question and Answers

Q:

Microwave has power but will not work 56561209000 Kenmore Microwave

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician.
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.
 

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CarlosZ -
Sears Technician
July 05, 2015
Q:

How do I troubleshoot my Kenmore "Quick Touch" brand microwave?

A:

A power surge or glitch may have affected the control board. Try unplugging the microwave for 5 minutes and then plugging it back in. This may reset the control board so that it will work properly. You will need to reset the clock after plugging it back in. The microwave should work properly even if you do not reset the clock.

Check to see if the DEMO model or the CHILD LOCK is set on the control. The methods for disabling these functions are shown in the image below.

Here is a link for the owner's manual on your microwave: Use & Care Guide . Check through this manual for any other possible causes of the problem that you are having.

If you need more help, resubmit your question with additional details.

If the microwave is obviously malfunctioning, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

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Lyle W -
Sears Technician
February 11, 2010

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