Model #56560509990 KENMORE Countertop Microwave

  • Cabinet
    3 Results
  • Switches And Microwave
    3 Results
  • Door
    3 Results
  • Control Panel
    3 Results
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Question and Answers

Q:

replacement part for windmill cover and assembly 56560509990 Kenmore Microwave oven

A:

Thank you for contacting SearsPartsDirect.com with your question about a replacement part for your Kenmore microwave model 56560509990. I am so sorry the cavity (windmill) cover is broken. The part protects the antenna. Unfortunately the manufacturer no longer makes this cover and has not given us a replacment part to use in its place. 

I am so sorry we are not able to assist you with this repair. If there is anything else I can assist you with, please let me know. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
May 10, 2014
Q:

Microwave Size

A:

I know how important it is to have detailed information about an appliance in case repairs are ever needed. I did some research and was able to find the owners manual for a similar microwave. I hope this helps while you wait for your expert response.

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Joseph P. -
March 10, 2012
A:

That is a 1.2 cu. ft. microwave.

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Lyle W -
Sears Technician
March 13, 2012
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Q:

How do I fix this problem?

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Priscilla V -
February 08, 2012
A:

Thank you for this information, however, I cannot afford to pay a repair persons service call charge and the repair parts. How do I determine what the repair part even is? I guess that is my basic question.

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mpringle8 -
February 08, 2012
A:

The microwave would probably need to have the control board replaced (by a technician) to fix this type of failure but I checked on that part and it is no longer available as a replacement part. Based on the lack of availability of parts, I recommend that you replace the microwave instead of attempting to repair it.

NOTE: We do not provide do-it-yourself repair advice for microwaves. As noted above, microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing control boards, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs. This type of microwave could normally be carried in for service. The flat rate diagnostic and service labor fee is $48.99 in most areas. Since there is a lack of repair parts available for this model, I do not recommend that you attempt to have this microwave serviced. As noted above, I recommend that you replace the microwave. If you do decide to have it serviced, you can visit this Sears Service website to view the nearest drop-off locations and flat rate service fees in your area: Sears Home Services .

We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
February 09, 2012
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