Model #5648765380 KENMORE Countertop Microwave

  • Installation Parts
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  • Cabinet Parts
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  • Grill And Duct Parts-a
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  • Grill And Duct Parts-b
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  • Cavity Parts
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  • Switches And Microwave Parts
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  • Microwave Parts
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  • Door Parts
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  • Control Panel Parts
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  • Power And Control Circuit Board (part No. 13708)
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Question and Answers

Q:

microwave model # 5648765380 tray for bottom broke not available is it safe to use unit without this tray or is there a substitute that would work?

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Alina F. -
January 27, 2012
A:

I don't recommend that you use the microwave without that tray. I did not find any valid substitute for that part. I checked all of the parts sources that we have available. It does not appear to be available any longer.

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Lyle W -
Sears Technician
January 30, 2012
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