Model #550S SUB-ZERO Bottom-Mount Refrigerator

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Question and Answers

Q:

Pro form xp 550s troubleshoot

A:

When the belt is not moving on the Proform XP550, managemylife.com can offer you troubleshooting as you will see in the link provided below.  Expert will respond with additional information within two business days.  If you decide on service, that link is also available.

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Anna T -
April 07, 2013
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your treadmill not working. We are here to help. Anna provided a good link on this problem. The walking belt not moving indicates, a problem with the controller or no voltage to the motor. To solve the problem unplug the treadmill. Next, check the belt from the motor to the front roller. If the belt is missing or loose the walking belt will not move. Also, check all the wires plugged into the control board. If you find an unplugged wire, there should be an open terminal on the control board next to it. After the control board has been checked, plug in the treadmill and try it. If the belt still does not move, calibrate the speed on the treadmill.

To enter the "Calibration Mode" follow the steps below:

1   Remove the safety key

2   Press and hold the Stop and Speed up buttons

3   Insert the safety key

4   Release the Stop and Speed up buttons. The console   is now in calibration mode.

While in the Calibration Mode go to the second level by pushing the Speed Up button.

Push the Speed Up button until 84% or 85% show in the Calories window of the console. Next, push the Speed Down button until the display shows zero.

Pull out the safety key and reinsert it so the treadmill returns to normal mode.

If the calibration does not fix the problem, the control board needs to be replaced. The DC motor that turns the walking belt rarely goes bad. I hope this helps.

To order treadmill parts, please visit SearsPartsDirect.com with the model number.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

 

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John H -
Sears Technician
April 08, 2013
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Q:

Pro-Form Treadmill front roller/pulley - treadmill stops

A:

I can understand your concern when the roller pulley on the Proform treadmill is stripped and need replacing. An expert will research and respond on your specific question within two business days. If service is needed that link is provided.

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Anna T -
January 29, 2013
A:

I know that it can be very difficult to have issues with your treadmill. Try this: Incline the treadmill all the way up. Then stand at the front of the walking area and give yourself a slight shove. You should slide back 75% of the way. If you do not go that far back then you will need to lubricate the walking belt. You can order kit number 219170 from HERE . If the belt does not seem to need lubrication it may be that the controller is failing. You can try putting the treadmill through the calibration mode to see if that can be corrected.

Press and hold the stop and speed "up" key while you insert the safety key. Once in the calibration mode press the stop button to get into level 2 of the calibration. Then press the speed up button and the belt should begin to move. It will go to top speed then slow back down to a stop. After the belt stops remove the safety key. Put the key back in and then try the treadmill to see if anything has changed. If the problem is still present then the controller will need to be replaced. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
January 29, 2013
A:

Thanks for the response, appreciate the insight. The issue isn't the controller or the walking belt etc, it's the front roller and the pulley that attaches to the roller. They are two different peices although the manual says it's one part? The pulley and roller spin ok until you walk on the treadmill, then the pulley spins (as the moter and motor belt runs fine) but the front roller doesn't and makes a noise (like the the pulley insides are stripped?). The roller is metal and the pulley is hard plastic. (Rlr,drive,ar PART NUMBER: 235445)

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Jim -
January 30, 2013
A:

Thank you for replying with this information. If the roller is not spinning when you apply pressure to the belt, then I would suspect that the pulley is malfuctioning. However, I would pull the pulley off of the treadmill and check it. If it is stripped, it will be visable. Please let me know if you need anything else. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
January 30, 2013
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Q:

My treadmill runs but when you step on it .. it stops.... I believe its not the walking belt... i have tighten and untighten doesnt seem to make a difference.

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Alina F. -
December 30, 2011
A:

Proform xp 550s model #831-29675.0 treadmill Serial # T82141473

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julie -
December 30, 2011
A:

Try this: Incline the treadmill all the way up. Then stand at the front of the walking area and give yourself a slight shove. You should slide back 75% of the way. If you do not go that far back then you will need to lubricate the walking belt. You can order kit number 219170 from HERE .

If the belt does not seem to need lubrication it may be that the controller is failing. You can try putting the treadmill through the calibration mode to see if that can be corrected.

Press and hold the stop and speed "up" key while you insert the safety key. Once in the calibration mode press the stop button to get into level 2 of the calibration. Then press the speed up button and the belt should begin to move. It will go to top speed then slow back down to a stop. After the belt stops remove the safety key.

Put the key back in and then try the treadmill to see if anything has changed. If the problem is still present then the controller will need to be replaced.

Let me know where we stand on this.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
December 31, 2011
A:

how long does the calibration take? i push the speed up button and nothing happens and its still doing the 88888s on the screen

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julie -
January 01, 2012
A:

I lubricated the belt which made it worse... it'll run step on it'll stop and then it wont go back to the speed it was b4 and the calibration is going 8888888s and the motor took off but the belt didnt.... any other suggestions? besides taking it back to the person that gave it to me?

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julie -
January 01, 2012
A:

The calibration should only take a few minutes. Once you press the "stop" and speed "up" while inserting the safety key the display may read any number of meaningless stuff. Then press "stop" again and the display should change. Then press the speed "up" key (don't hold it), then the belt should start moving up to full speed and then back down to a stop. Let me know if this is what you're trying to do and it's not working. I have a feeling my previous description on the calibration process was not very clear and may have confused you.

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XX Wade_ -
Sears Technician
January 02, 2012
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