Model #49401 CRAFTSMAN Winch

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Question and Answers

Q:

Kenmore elite refrig control pad

A:

Having the settings on your refrigerator changing on there own sounds inconvenient and can keep the refrigerator from cooling properly and I will be happy to help. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assistance for you.

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Joseph P. -
December 17, 2011
A:

To answer your question, there are no service bulletins issued on the refrigerator pertaining to the control pad or display.

The answer Joseph P sent you pretty well covers diagnosing and repairing the problem. Most of the time intermittent problems are caused by bad control boards or loose wiring connections.

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Jimmy K -
Sears Technician
December 19, 2011
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Q:

Kenmore Elite Refrigerator Model 795 755 49401 Error code of "dH" on the left door control panel. What is it trying to tell us?

A:

This is an error code indicating a defrost problem. In most cases, replacing the controller will correct this problem. The controller is located on top of the evaporator behind the back panel (see picture). The controller # 6615JB2005H contains the fuse and bi-metal to the heating element. This can be a difficult part to access and may require a technician. I'm listing a site you can check to have a technician out. Here is a link for the website: Sears Home Services . If you need more assistance, please resubmit your question, with additional details.

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Scott D -
Sears Technician
May 10, 2010